RSS feed for abstracts of IWMW Workshop sessions: 1998-2010. http://pipes.yahoo.com/pipes/pipe.info?_id=736cbf6e8276f1ec07b49a3195572c16 Wed, 09 Jun 2010 18:40:12 +0000 http://pipes.yahoo.com/pipes/ http://iwmw.ukoln.ac.uk/iwmw2010/sessions/ennew/ This session will be facilitated by John Ennew. Using Dreamweaver as a publishing interface may not have been considered for institutions who want to manage their dynamic web content as its traditional focus has been on editing static web pages. However, at Kent, time and resource issues required an intermediate solution to roll out a new branding across our websites. In the process we developed a framework (codenamed Pantheon) for pulling in and managing dynamic content using static pages and a series of tools which integrate with Dreamweaver giving departments great flexibility in creating good looking web pages. Although initially intended as a temporary solution, the package was very well received by the University web publishers, so much so that a version 2 was approved and recently built and deployed. This talk will look at the project, the relative merits and drawbacks of the approach and how it has altered our approach to the development of the final CMS. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/ennew/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/gutteridge/ This session will be facilitated by Chris Gutteridge. Linked data is a buzzword right now, but what does it mean to university web teams? In this session we'll cover what people are likely to come to expect from a university website over the next couple of years. The message is Don't Panic. You will come away from the session with an idea of what is and is not practical, and some of the technical and political issues involved in providing useful Linked Data. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/gutteridge/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/wilson/ This session will be facilitated by Scott Wilson and Alan Paull. This session will look at the embedding of good practice in the management and exchange of course advertising information across the education sector for the benefit of learners seeking the right opportunity and providers recruiting students through the use of XCRI. The focus of the session would be introduce the emerging new facility, XCRi Knowledge Base (working title), incorporating an XRCi Self- Assessment Readiness Tool. These will be at near final stage then, and the workshop will give the opportunity to introduce the facility and seek views on final tweaks to ensure the facility is able to reach its maximum potential. The facility aims to: * provide a single point of information for (UK) decision makers, influencers and implementers about good management and exchange of course advertising information across the education sector for the benefit of learners seeking the right opportunity and providers recruiting students. * provide an attractive and easily accessible information point for policy makers, managers, administrators and technical staff to explore, so that they can find relevant information quickly, gain a deeper understanding of courses information management from their own perspective and assess the issues within their own institution. * explain to the target audiences how XCRI acts as an effective and sustainable means of managing course advertising information, and to provide sufficient information for informed decisions to be made about implementation of XCRI, so that the institution can publish its information more widely and more effectively. * provide sufficient information that self-assessment work can be undertaken by an organisation to determine its state of readiness for XCRi. implementation, and to enable it to track progress towards XCRI usage. * through the provision of the facility, to enable and embed good practice in the management of course information and enhance take-up of XCRI across the sector. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/wilson/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/kelly/ This session will be facilitated by Brian Kelly. The Social Web is now widely accepted as having an important role to play in supporting institutional activities. Many (if not all) universities will now have a presence on Social Web services such as Facebook and Twitter. In addition services such as iTunes and YouTube are now becoming used to provide delivery channels for institutional content. It is therefore timely to seek to identify emerging best practices in use of such services. This session will review institutional approaches to use of the Social Web services. Participants will explore the reasons for using such services and also discuss possible concerns and dangers in such usage. This session will also explore ways in which usage of such services can be measured in order to provide evidence of their effectiveness. Ways in which such metrics can be used in order to enhance the impact of institutional activities will also be explored. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/kelly/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/hoskins/ This session will be facilitated by Matthew Hoskins. The use of a taxonomy in creating structured content allows emergent patterns in content to drive navigation. By using a taxonomy to create novel tags for content it is possible to produce strong navigational effects and use this to encourage investment in metadata in your content. Using metadata to produce front end effects, allows richer content that is easier to exploit in novel ways and gives a positive feedback process to encourage metadata production. On the other hand this approach risks polluting your taxonomy with meaningless tags that are so specific they have no meaning unless otherwise explained. At Leeds this approach is paying dividends in allowing flexible navigation and content reuse. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/hoskins/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/doyle/ This session will be facilitated by Keith Doyle. Turbulent times means uncertainty, so let's get positive about your future! Maybe you've dreamt of developing your career, or maybe you've been forced to think about your future. Whether or not you see yourself staying in your field of work or staying in education, what can you do today to prepare for your future? Keith has experience in further education, higher education, local authorities, industry, as a contractor and running a VAT-registered limited company. He has experienced being made redundant, of finding work and of providing work. In this session, he will share some of his experiences and then work with the participants to build their ideas. This will include: making the most of where we work now; portfolios and interviews; setting up a business. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/doyle/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/winn/ This session will be facilitated by Joss Winn. This workshop will provide a technical introduction to managing a large multi-site WordPress installation and provide a number of real-world examples that demonstrate the versatility of WordPress as a Content Management System (CMS). Attendees will be asked to think 'beyond blogging' and consider WordPress as a popular, low-cost, cutting-edge technology platform serving the needs of research, teaching and learning and institutional web managers. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/winn/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/ramsden/ This session will be facilitated by Andy Ramsden. This workshop will embrace a problem based learning approach to enable the attendees to design, develop and test a location aware learning activity around the building in which the workshop is based. This applies QR Codes as a very low threshold technology to create interactive, location aware learning activities. Some obvious applications include campus or building induction tours, health and safety tutorials in labs, and off campus learning activities. There is a growing interest in developing location aware applications for learning, teaching and marketing. Most of these augment the physical reality through providing additional online materials and interactions. This interest has tended to focus on the use high specification solutions, including the use of location aware mobile devices, RFID tags, Bluetooth and further connecting with Google Maps. Although these solutions provide a very high level of user satisfaction, they also include a number of significant barriers. Include, cost of entry, high levels of technical skills to create and modify the tours, and rely on providing the hardware or software. However, the emphasis of this workshop is to try to achieve the benefits of location aware learning activities through using a very low technology solution; QR Codes. A QR (Quick Response) Code is a two dimensional barcode. Which when scanned using a mobile phone enables you to complete a task. The most common tasks include accessing a web resource, sending a pre-written SMS or accessing more text information. The unique selling point is they enable the mobile learner to effectively and efficiently connect to a electronic resource or activity from a physical object. This workshop is divided into the following parts. * Overview of what is a QR Code and how to access one on your phone * Design a location aware learning activity based around the building the session is being run in (using a number of design activity templates) * Creating the QR Codes, printing the QR Codes and testing the learning activity with other groups in the workshop * Do people have the technology to use them now? * What might stop you implementing a QR Code based location aware learning activity in your own institution http://iwmw.ukoln.ac.uk/iwmw2010/sessions/ramsden/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/doherty/ This session will be facilitated by Anthony Doherty. How is the Mobile Web shaping up to deliver critical Institutional information? Where does Teaching and Learning come in? ...and do we need an App for that? This discussion workshop will begin by introducing a range of approaches UK HEIs have taken towards establishing their provision for Mobile devices and the content and interactivity they facilitate - from news alerts, library and location services through to course content delivery. We'll look at home-grown solutions as well as examples from third-party providers, compare native application capabilities with HTML5 and the Mobile Web, and review current thinking on how these devices are used within the Higher Education context. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/doherty/ Tue, 13 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/annett-baker/ This session will be facilitated by Relly Annett-Baker. So many websites have content that is mismatched, mismanaged or a plain old mish mash and they need nothing short of a superhero to sort them out! Well, good news! In this session become the superhero of your website content and start a ruckus against that villain ROT (redundant, outdated or trivial content)! Your training will include a superfast rundown of content curation and strategy, with supertools and heroic tasks to take away. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/annett-baker/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/kirk/ This session will be facilitated by Rich Kirk. Data visualisation is one of the hottest trends in online and offline marketing at the moment. By the time the workshop comes round we will have been through a general election; anticipated by many to be an event that ensures data visualisation or infographics really come of age online. As a tactic, data visualisation lends itself to further/higher education institutions that generate or store large datasets naturally. With the launch of data.gov.uk, data visualisation is also becoming a rare marketing sphere in which the public sector appears to be setting the agenda. If, as an institution, you feel frustrated that you cannot put across complex arguments to interested parties, or that your communications are dull and uninteresting to your key stakeholders, then data visualisation could be just the thing to stimulate debate, comment and creativity amongst your target market. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/kirk/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/sargan/ This session will be facilitated by Helen Sargan. There are strategies with stylesheets that will give a better experience for users of mobile devices - this would be a session on how these strategies work and whether they help enough to be worth pursuing. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/sargan/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/stephens/ This session will be facilitated by Owen Stephens. Suitable for all levels of experience, this hands-on session will involve all participants in building a mashup which merges two or more sets of information already available on the web. Whether you can contribute as an expert user, a designer, or a developer, you can help decide what we build by participating in online discussions beforehand, and contribute to the process on the day. By the end of 90 minutes we will (believe it or not) have a working mashup demonstrating how easy it is to 'just do it'. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/stephens/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/stanley/ Branding online is much more than getting the right logos, fonts and colours on to your website. It is an opportunity to engage audiences at an emotional level with the personality of your institution.User-generated content can be powerful, persuasive and engaging. But how do you encourage users to supply the content in the first place? And can you ensure that the content fits your brand? Between April and October 2009, the University of Sheffield ran a competition encouraging students to upload videos to Youtube with the incentive of a 300 pound prize. The aim was to get the students to express in their own words what they thought of the University and how Sheffield had made them. Join us for this marketing-focused case study and find out what we learnt, what worked and what didn't work. We'll share a few of the films with you ... these range from those that are moving to those that are funny, and some that are downright bizarre. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/stanley/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/church/ This session will be facilitated by Stuart Church. Even in a positive economic climate, investing resources into usability or user experience (UX) work is often seen as an expensive luxury by organisations. With public sector budgets likely to face a major squeeze over the next few years, how can we continue to ensure that our websites are as effective and engaging as they can possible be? In this interactive workshop, we will explore ways in which user experience methods can be made more cost-effective yet still provide tangible benefits; for example, by adopting low-cost 'guerilla' methods for user research and evaluation and adopting a more user-centred philosophy within an organisation. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/church/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/blackburn/ This session will be facilitated by Joanna Blackburn. While the use of social media tools is now recognised as an important medium to communicate with our audience, many institutions are still in the dark as to how best to use these tools to support recruitment, build brand and reputation, and facilitate better internal communications. There are pockets of good practice out there, but also dismal failures due to the lack of understanding of the nature and premise of social media. This session will explore how institutions should approach the use of social media such as Twitter, Facebook, and blogs, and participants will have the opportunity to develop guidelines on using social media for their areas of work. There will also be opportunity to discuss how best to respond to negative comments and how to deal with awkward postings. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/blackburn/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/butchart/ This session will be facilitated by Ben Butchart and Murray King. The increasing popularity of (smart phone) mobile devices with location sensors such as GPS, compasses and accelerometers has generated an explosion of new location based services ranging from simple navigational maps to augmented reality. Many of the new devices incorporate touch screen inputs heralding new forms of user interaction based on touch gestures. Many web managers will see great potential for enhancing the value of existing content through location aware services, making the content more relevant to the user and bringing together otherwise unrelated pieces of information. New types of interaction afforded by touch screen interfaces will further open possibilities for making content more accessible in a mobile context. A major barrier to institutions creating location based services is the fragmented technology base and lack of standards in the mobile application market. The arrival of new platforms and languages such as Android, Cocoa Touch and Objective C has complicated an already diverse technology landscape. It is hard for institutions to obtain the necessary skills to support such a heterogeneous range of platforms, especially when budgets are under increasing pressure. In this workshop we will examine the approach to implementing location based services using more familiar web browser technologies such as HTML5 and AJAX, based on our experience evaluating how EDINA services could be brought to mobile devices as part of the JISC funded geo mobile scoping study. We will explore both the advantages and limitations of delivering applications through mobile browsers rather than native app stores. We will give an overview of implementing a native location app using Cocoa (not as hard as you might think) and show the advantages of "going native". Then we will explain techniques for building rich user interfaces for mobile web browsers using HTML5 technologies such as the W3C geolocation API, Local Storage and Canvas. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/butchart/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/barnes/ This session will be facilitated by Peter Barnes and Matt Jukes. What is project management, how can it help you? This session will look at: * common misapprehensions about project management * nightmare situations when dev work goes pear shaped * how project management can save your sorry ass * the 'light' project management approach * is agile a better model for the fast paced work of the web? * are agile and traditional project management complimentary or mutually exclusiver * sexy web based tools to avoid the dreaded MS Project * 100% death by PowerPoint free, guaranteed! http://iwmw.ukoln.ac.uk/iwmw2010/sessions/barnes/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2010/sessions/bunting-dewey-stevenson/ This session will be facilitated by Adrian Stevenson, Mark Dewey and Thom Bunting. In this session we will: 1. provide an introduction to what's happening now in Linked Data and RDFa 2. demonstrate recent work exposing repository metadata as RDFa 3. explain how integration of RDFa within a content management system such as Drupal can enrich semantic content - and in some cases help significantly boost search engine ranking. http://iwmw.ukoln.ac.uk/iwmw2010/sessions/bunting-dewey-stevenson/ Mon, 12 Jul 2010 16:00:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/powell/ This session will give attendees a chance to discuss the findings of the current "Investigation into the management of website content in Higher Education Institutions" study, funded by Eduserv and being undertaken by SIRC. The session will validate the outcomes of the study and consider future areas of activity (policy, practice, standards and/or technology) that might arise in response to the issues raised. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/powell/ Wed, 29 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/boag/ Facebook is SO last year! All the cool kids are hanging out on Twitter these days. Twitter is not just another social networking tool. On the surface it appears very simple, but in reality it is an extremely powerful and adaptable communication tool. It can be used in a variety of ways. However, it can be abused just as easily. In this session we look at the potential and problems of Twitter. We discuss techniques for utilising it within your institution and examine some of the tools that can help you master its power. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/boag/ Wed, 29 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/cornelius/ The iTunes Store is Apple's online digital media store from where music and films can be downloaded. iTunes U is an area within the Store where an educational institution can manage a site showcasing its collection of audio and visual material. Unlike the music and films, this material can be downloaded free of charge. You need the iTunes software to listen/watch any recording provided in the iTunes Store. This is available on Windows/Macs but not on Linux. If you are providing material in iTunes U, it is important to provide an alternative way of accessing this material for those people that do not have iTunes. Until 2008, the iTunes U institutions were all in the USA: then in June 2008, iTunes U was expanded to include institutions in the UK, Canada, Australia and New Zealand. In the UK, the institutions were the Open University and UCL. Later, in October 2008, both Cambridge and Oxford Universities joined in. More recently, Warwick University has set up a site, and some other UK Universities a re currently preparing for iTunes U. This workshop will look at why you should have an iTunes U site, what you need to do to be successful in iTunes U and how you can provide an alternative for those without iTunes. It will also review some of the work being done on podcasting by the JISC-funded Steeple project. There will also be time to discuss: * the role of iTunes U: lectures, outreach, marketing * copyright, licensing and release forms * the metadata that should be provided * quality issues, top-and-tailing recordings * equipment for making recordings * acceptable media formats http://iwmw.ukoln.ac.uk/iwmw2009/sessions/cornelius/ Wed, 29 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/steeples/ "Demand for the mobile web exists not because it complements existing means of access, but rather because it replaces them." [Opera's chief executive, Oct. 2008]. The last 12 months have reported an explosion in mobile Internet use. Technologies such as smart-phones, iPhone apps, SMS/MMS, Bluetooth and mobile phone Web browsers are in daily use. Has this raised the expectations of our stakeholders? Is the education sector being left behind? Should we be worried? This session will evaluate current mobile Internet trends both in education and the larger Worldwide Web. We will discuss the demands and priorities of our various internal and external audiences, and delve into the threats and opportunities of expanding a mobile Internet strategy for your institution. From a technical perspective, we will also look at good practice for coding for mobile devices, (for example micro-sites), and tactics for delivering mobile services. What is possible? What is practical? What is cool? And when do you give up trying to accommodate all devices? Mobile phones should NOT be switched off. Participants are encouraged to bring along a mobile device to use in this interactive session. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/steeples/ Wed, 29 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/mcknight/ Do you know where you are? The JISC-funded Erewhon Project has been looking at the use of geolocation-aware Web services. Increasingly we see institutions using geographic metadata to provide and enhance a range of services and applications both on the 'traditional' web and the growing mobile web. This workshop will share our findings with the wider higher education community and test some of the project hypotheses. The session will cover topics such as: * How to (and how not to!) gather and store geographic metadata * Discussion of institutional barriers to data-gathering and service provision * A wide range of use cases for geodata * Real life applications and mashups - from maps to mobiles * How mobile devices are raising the game for geolocation * Developing ontologies for modelling the physical and political structure of a university http://iwmw.ukoln.ac.uk/iwmw2009/sessions/mcknight/ Wed, 29 Jul 2009 13:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/male/ In the current economic crisis, pressure is increasing on organisations to rapidly deliver a return on investment. Agile frameworks make this possible by putting the emphasis on working products and responding to change. What are Agile development and Scrum? How can the HE Web community use these frameworks to deliver value to our organisations? What questions do they raise for us and our relationships with other staff? http://iwmw.ukoln.ac.uk/iwmw2009/sessions/male/ Wed, 29 Jul 2009 13:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/richwalsky/ Participants in this workshop will learn both the conceptual and practical levels of cloud computing technologies and position themselves to help their campuses evaluate the appropriateness of these solutions to their operations. Hands-on activities and in-depth discussion will focus on the Amazon Web Services (AWS) platform. Participants will interact with AWS tools in a production environment, including starting up virtual servers, storing data in the cloud, and accessing a content delivery network. Participants will have opportunities to share ideas, learn about best practices and ways to evaluate cloud computing as a solution, and explore use cases relevant to their local campus needs. They will also gain access to information on current vendors, products, and delivery models for these remote computing resources. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/richwalsky/ Wed, 29 Jul 2009 13:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/speller/ During 2008/09 UCL has been engaged in a proof-of-concept project to demonstrate portal functionality. The scope of the project was to: * develop a portal framework in uPortal * integrate limited functionality from key applications * integrate single sign-on to those applications * demonstrate the concept to a wide range of users At the start of the project we accepted that the outcome could range from progress to a full project to implement an enterprise portal, to deciding that we didn't want one at all. The result was neither of these and surprised us. While users were enthusiastic about the functionality, we were skeptical about the technical solution and realised that the cost of implementing such a solution properly was beyond our means. This outcome prompted us to think again and the concept of the anti-portal was born. By our definition this anti-portal provides the functionality users require, but is developed using existing and lightweight techniques used in a flexible manner. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/speller/ Wed, 29 Jul 2009 13:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/tonkin/ During the last few years, UKOLN has been involved in a fair few metadata developments, most recently the SWAP (Scholarly Works Application Profile). Via recent work on the IEMSR (Information Environment Metadata Schema Registry) we have also found ourselves peripherally involved in external metadata engineering and development work. As a result, we came to the conclusion that communication between end-users, application developers and metadata development agencies - often committees - is sadly limited. We looked around for various ways to resolve this problem, and found - and developed - a number of methods and applications for hands-on exploration of metadata structures. Some require only a piece of paper. Some make use of software interfaces for fast prototyping of novel metadata structures. This workshop will offer a whirlwind tour of several of these methods and the applications that exist to support this activity. Participants are encouraged to contribute their own examples of resources to catalogue - practical examples taken from the needs of academic users are fine, but equally, those who are inclined to use the session to develop a means of describing their lolcat collection are encouraged to do so! http://iwmw.ukoln.ac.uk/iwmw2009/sessions/tonkin/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/hirst/ In this potentially rather dangerous workshop, we'll show you some of the tricks and tools that your users - and the geek public at large - can use to scrape content and data from your websites and make use of it as they will. The moral? Make it easy for them... then at least they take away valid information and give you a chance to track where it's being used. Demos will include - RSS 101, Yahoo Pipes 101, Screenscraping 101 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/hirst/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/walker/ The University of Bristol has a CMS, a Staff/Student Portal, VLEs and other corporate systems. It can be expected these meet at least 80% of University needs. However, this still allows plenty of scope for 'wheel reinvention', 'off-piste' web site development, content development being undertaken inefficiently, confusion over what help and services are available and who delivers them, and frustration at how to get local departmental initiatives advanced within a set timescale. In the first third of this workshop session Pete will outline the systems and structures in place at Bristol, the challenges and issues being faced and plans to address these. The remainder of the session will call on attendees to outline the experiences and lessons from their institutions. The workshop aim is to share common practices and ideas and look for solutions that can be shared. It is possible that attendees may wish to establish some form of working group that can commit to continue working jointly after IWMW 2009 and report back at IWMW 2010. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/walker/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/sargan/ Over and over people hope to find the holy grail of a CMS that does just what they want and solves all their problems. If only life was that straightforward... Taking a step back, reducing this length of the requirements list and accepting that life is full of compromises - all of these are a good start, but in the end and CMS will bring about difficult changes and a host of their own problems. Hopefully thought about this will result in some kind of 10-step self-help plan for damage limitation and identifying what really ought to matter for you. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/sargan/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/ramsden/ This workshop will embrace a problem based learning approach to enable the attendees to discuss if they think QR (Quick Response) Codes are a fad, and if they decide they are not, what they add value to the mobile user? It is assumed a number of people in the workshop will have access to the internet. Therefore, by the end of the workshop we will have collectively authored a Google document which addresses the title of the workshop. By the end of the session we may not have reached the definitive answer, however, we will have made significant steps in our own understanding. A QR (Quick Response) Code is a two dimensional barcode. Which when scanned using a mobile phone enables you to complete a task. The most common tasks include accessing a web resource, sending a pre-written SMS or accessing more text information. The unique selling point is they enable the mobile learner to effectively and efficiently connect to a electronic resource or activity from a physical object. This workshop is divided into the following parts. Firstly agreeing on the questions we need to answer to feed into our understanding and enable us to answer the overarching question set by the workshop. The second part will be in small groups developing answers to the questions raised. The methodology will be Web research, and idea sharing. The facilitator will assist by drawing on his knowledge and experience to ensure answers can be readily sourced. The third part is feedback and discussion within the wider group. After which the smaller groups will enter their thoughts into the Google document. At the end of the workshop the Google document will be exported and disseminated through the University of Bath's QR Code Project Blog for the wider community to access. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/ramsden/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/jackson/ We are all striving to enhance and enrich the user experience and interfaces of our websites and applications, whether it be by using AJAX to enhance responsiveness, pulling in content from third-party services or feeds, or developing custom widgets. More often than not we need to use JavaScript to do these things - hence the recent explosion in the popularity of JavaScript libraries (think YUI, jQuery, Prototype, etc.) - but many such techniques have not always been accessible by users of assistive technologies. WAI-ARIA, a new standard from W3C's Web Accessibility Initiative, addresses these challenges by defining "a way to make Web content and Web applications more accessible to people with disabilities". http://iwmw.ukoln.ac.uk/iwmw2009/sessions/jackson/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/davis/ Blogging is everywhere. Over the last decade the Weblog or online journal has become arguably the single most powerful paradigm of web communication - from Barack Obama's blog to Stephen Fry's tweets. In academic institutions, we may find blogs serving up the musings of academics and support staff, information feeds for departments and courses, gobbetts of student life for prospective students. Whether you just consider it a useful way to communicate, or an essential tool of connectivist and constructivist education, blogging (and the social networking that generally goes with it) is part of the fabric of 21st Century university life. So, does this stuff have any lasting value? Should we be doing anything to ensure that these streams of information, creativity and interaction survive the next CMS upgrade, annual student account purge, server crash or Credit Crunch? If so, what? Even within an institute, or at a personal level, preserving blogs can seem an incredibly difficult and complex task if you think about it long enough (see, for example, the recent briefing paper by Digital Preservation Europe); and while you are thinking about it, valuable information may be being lost. In this workshop I'll discuss some of the issues around blog preservation, many identified during the course of the JISC-PoWR project, and others which I hope you will bring to the table. We will compare and evaluate currently available solutions (e.g. the Internet Archive, BlogBackupOnline) and consider what actions, if any, you can take yourselves to protect and preserve valuable institutional or personal information held in blogs (and maybe even tweets) and give it the best chance of being accessible to future generations. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/davis/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/kelly/ The are well-documented techniques, known as Search Engine Optimisation (SEO), which can be used in order to ensure that Web resources can be easily found in search engines such as Google. But how can the Social Web be used in order to help users to find your services or resources? This session will explore a number of ways in which Social Web can be used by organisations seeking to maximise access to their services. The session will discuss the potential of various technologies such as blogs, micro-blogs (such as Twitter) and wikis, as well as popular social sharing services (e.g. YouTube, Slideshare and Flickr) and social networking services such as Facebook. The session will describe a number of ways in which the effectiveness of such services can be monitored. The ethical aspects of use of social services to support organisational aims will also be explored. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/kelly/ Tue, 28 Jul 2009 15:30:00 +0000 http://iwmw.ukoln.ac.uk/iwmw2009/sessions/allen/ The final (?) chapter in the adventuBre that is 'The University of Bradford CMS project'. After last year's Aberdeen Adventure which left our plucky band of projecteers hovering with ink-laden quill over a contract to TerminalFour...what happened next? How have we gone about implementation? How have we changed as we move from implementation to adoption? Where does a 'green-field' Web team start? Is change management still important? And most importantly, have we learnt anything that can be usefully shared with a wider audience? Claire and Russell hope to enliven the narrative for possibly the final time and reveal whether the heroes are rewarded, the baddies punished and seek to discover whether we can all live happily ever after. http://iwmw.ukoln.ac.uk/iwmw2009/sessions/allen/ Tue, 28 Jul 2009 15:30:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/speller/ The Open University and UCL have been pursuing projects to deliver on-demand audio and video podcasting recording and distribution services primarily via Apple's iTunes U service. In this talk, Nicholas and Jeremy will discuss how the different approaches of two very different institutions impacted on the nature of the two projects, how challenges were addressed and how solutions were developed. The session was facilitated by Jeremy Speller, UCL and Nicholas Watson. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/speller/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/wilson/ With the ever-increasing quality of third-party tools lowering the barriers for enthusiasts to provide Web-based services for their teams and departments, what's the point in having an insitutional Web development team? Can they provide anything that someone with the time, motivation and a decent tool can't? Should Web Services just be innovating on top of these services (and if so, how?), or should they be disbanded in favour of outsourcing? A short introductory presentation will be followed by a roundtable discussion with sweets on offer to keep our energy up! The session was facilitated by Phil Wilson and Tom Natt, University of Bath. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/wilson/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/boag/ Why is it that so many web projects within public institutions are delivered late and fail to stay within budget? In this session we discuss the challenges faced by institutional Web site managers and look at specific techniques to address issues such as design by committee, scope creep and internal politics. The session was facilitated by Paul Boag. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/boag/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/emmott/ Tactics tend to dominate the daily routine, limiting the time and space available to consider strategies. This workshop aims to explore the distinction between strategy and tactics to help web professionals identify the ends and manage the means by which they are achieved. The session was facilitated by Stephen Emmott, LSE. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/emmott/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/nicholson/ One year on and we are still scratching our heads, trying to work out just what we need a Social Networking Policy to cover, why we need it, and exactly who it needs to protect. Social Networking presents lots of opportunities in the areas of teaching and learning, student recruitment, alumni relations and collaboration, as well as exposing the University to a variety of risks and new challenges. This session will explore the risks and opportunities we are faced with, and will try to establish some of the issues we need to safeguard against. It may even provide some answers for institutions who are still thinking about creating a policy, just starting the process, or those burying their heads in the sand...a bit like some senior management! The session was facilitated by Debbie Nicholson and Keith Brooke University of Essex. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/nicholson/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/poulter/ The workshop is an opportunity to consider the implications for university-based Web sites of the use of external, embeddable commercial services. As embeddable services and communities increasingly dominate, Web sites are evolving into Web presences, with implications for marketing, functionality and evaluation. We will look at some examples from Higher Education Academy Subject Centres' use of services such as YouTube, Google Books and PBwiki, consider some risks and benefits and invite participants to share their own attitudes towards these services, whether pro or con. The session was facilitated by Dr Martin L Poulter, University of Bristol and Kwansuree Jiamton, King's College London. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/poulter/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/gibbons/ The University of Bradford Web CMS project began in October 2005 and by the time IWMW 2008 happens we will have purchased our Web CMS and have a new University Web Team in place (just!). "Crumbs - that's taken a long time," you may say! Well, yes - but we know that by the end of the project we will have a Web CMS that suits our organisational needs and is welcomed and accepted by the users, as well as a new resource to assist the University of Bradford in taking its Web presence forward - the University Web Team. So how did we do it? Following on from last year's IWMW 2007 session (People, Processes and Projects - How the Culture of an Organisation can Impact on Technical System Implementation) we will give some insight into why we think our project has continued to be successful - detailing the hurdles we met along the way and how we overcame them - and imparting the knowledge that we have learnt during the project which can help you take your organisation with you and enable you to implement a huge change management project successfully. Hint - it's all about the people! The session was facilitated by Claire Gibbons and Russell Allen, University of Bradford. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/gibbons/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/guy/ In a follow up to James Currall's plenary talk on "The Tangled Web is but a Fleeting Dream ...but then again..." this session will discuss the challenges of Web preservation (what should we actually preserve?; what about IPR? and how do we address the technical challenges?). The session will review some of the approachs to the preservation of static content which were addressed at the first of the JISC PoWR workshops which was organised by the JISC-funded Preservation of Web Resources (PoWR) project. The workshop will go on to explore some of the adaditional challenges being posed by Web 2.0. The session was facilitated by Marieke Guy and Brian Kelly, UKOLN, University of Bath. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/guy/ Wed, 23 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/evans/ In 2007 the University of St Andrews Web Team (of two) was faced with the daunting task of managing the migration of 4,000+ Web pages from 35 individual Web sites into one new Web site within a content management system. Having explored various methods we settled on using mind maps to successfully the complete the task within 4 months. In this workshop we will begin with an overview of mind mapping before sharing what we did and looking at how you can use this tool to efficiently organise and manage your own content. The session was facilitated by Stephen Evans and Gareth Saunders, St Andrews. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/evans/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/hirst/ For the past year, the Open University has been exploring the potential of an open 'social learning platform' that will integrate the power of a social network and third party tools and applications within a pedagogically sound architectural framework. The project - code named "socialearn" - has been developing along several parallel strands: the user experience within a potential 'social learning' Web site; the development of a set of core platoform services with open API that is congruent with other standard and de facto standard web service APIs; and a business model that allows individuals and instituions alike to use the platform to futher their own business goals, whilst securing a sustainable financial basis for the platform itself. In this workshop, we will review the progress of the socialearn project, and demonstrate the features of the platform that have been built to date. As the socialearn platform is intended to be an open platform, we will also run through a series of exercises exploring ways in which the socialearn aproach may be used to support institutional services in both the formal and informal educational sectors. The session was facilitated by Tony Hirst, Open University. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/hirst/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/ellis/ Distributed computing - where data is consumed from external Web sites, sometimes 'mashed', or displayed in some other way on your own site, has become a powerful way of providing functionality, and requires little or no financial outlay or technical understanding. This workshop will look at some of the services available and examine some of the ways that they can be combined or otherwise used on your site and for prototype development. The session was facilitated by Mike Ellis, Eduserv. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/ellis/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/sloan/ Web content is increasingly produced by authors without extensive web design skills - whether by staff using CMSs, VLEs and courseware or by students publishing their coursework online. The challenge of making sure this content is as accessible as possible becomes much more significant, and inevitably a burden on the individual or institution. The quality of the authoring tool in supporting accessible content creation becomes critical - however support for the W3C's Authoring Tool Accessibility Guidelines (ATAG) by authoring tool vendors seems to be seen as a specific (and usually low priority) customer request rather than a fundamental quality of the tool. For institutions considering selecting a VLE, CMS or other tool that supports web content publication, how can they best express accessibility requirements so that the tool takes its share of responsibility for accessible output? And if existing tools fall short of ATAG conformance, how can the effect of this on the accessibility of content best be managed? The session was facilitated by David Sloan, University of Dundee. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/sloan/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/nolan/ This session will go on a whistlestop tour of some of the new developments made for the March 2008 relaunch of Edge Hill's corporate Web site. See what a small, centralised Web team can deliver without a 1 million pound CMS! More buzzwords than you can shake a stick at and not afraid to get technical. The session was facilitated by Mike Nolan, Edge Hill University. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/nolan/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/jackson/ Creating good forms is a tricky business encompassing a wide range of disciples (accessibility, usability, security, etc). What's more, the development of bespoke online forms, and their back-end reporting interfaces, can be a huge resource drain for institutional Web teams. This session will tackle these problems by asking 'what do we need to know to make better forms, and how can we better manage form development processes'? As a case study, we will look at how the implementation of a form building and management application has aided the Web team at City University. The session was facilitated by Dan Jackson, City University. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/jackson/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/aspell/ During this session there will be an exploration of the use of Web 2.0 technologies in brand based marketing. The session will use the results of the recent collaboration between the University of Southampton and Precedent Communications http://www.southampton.ac.uk/isoton to demonstrate how developing a consistent approach to the adoption of Web 2.0 technologies can be acheived by considering your institution's corporate objectives and audiences. Discussion Groups will consider how the Web 2.0 technologies used in brand based marketing can be applied to their institution. The session was facilitated by James Souttar, Precedent. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/aspell/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/ramsden/ This session will review how a number of Web 2.0 technologies that are both internally and externally hosted and can be used to future proof the way that teams in institutions can work effectively together. The session was facilitated by Andy Ramsden and Marieke Guy, University of Bath. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2008/sessions/ramsden/ Tue, 22 Jul 2008 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/smith2/ Dan Smith, The University of Southampton will use his experience of rolling out a successful Web CMS to help attendees with potential problems. 736cbf6e8276f1ec07b49a3195572c16_e868735e2ea43c07d57ee1a8a3e34086 Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/kelly/ Brian Kelly, UKOLN, University of Bath and Steven Warburton, Kings College London will consider community. Members of institutional Web management teams have helped to develop a sustainable community through use of mailing lists, such as the web-support and website-info-mgt JISCMail lists (which are very successful in sharing tips and receiving advice on problems) and participation at the IWMW series of workshops (which provide an opportunity for members of the community to meet, hear about new trends and best practices and to share concerns). 736cbf6e8276f1ec07b49a3195572c16_7c6bd76d868e54536ef84e0fc05138bd Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/thrower/ Matt Thrower, UKOLN, University of Bath will talk about UKOLN's Web site redesign and the problems involved. Come along and discuss how we solved these and other problems and what lessons could be learned for your institution. 736cbf6e8276f1ec07b49a3195572c16_4e9761977ac48beb7973e681e44917ea Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/wilson/ Scott Wilson, CETIS, Ben Ryan, KaiNao, Manchester Metropolitan University and Vashti Zarach, CETIS will invite attendees to critique the XCRI concept and comment in particular on the challenges and opportunities for implementing XCRI in their own organisations. 736cbf6e8276f1ec07b49a3195572c16_1b3ae8ee0c60cdfbf60a35035f8cd536 Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/walker/ Pete Walker, Internet Development Manager, ILRT, University of Bristol and Stuart Church, Pure Usability Twill provide an insight into common pitfalls of Web sites and outline some easy methods to undercover how your site is being perceived and how it can be improved. 736cbf6e8276f1ec07b49a3195572c16_695d3281102f96aad81ae605b1b3aac0 Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/sloan/ David Sloan, Digital Media Access Group, University of Dundee and Simon Ball, Techdis will think about how we promote contextual accessibility as an institutional standard? How can we encourage web authors to use diverse solutions to optimise accessibility, while making sure that basic principles of accessible design are met? 736cbf6e8276f1ec07b49a3195572c16_a6083095ef378386cc1c002f1d58cd7e Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/sargan/ Helen Sargan, University of Cambridge will show that there are several realistic alternatives to using a slide presentation tool such as Powerpoint or similar. she'll give an overview and demo of several Web-based alternatives with the pros and cons of using them, a profile of the constituencies who would benefit, and what skills and support they might need to succeed. 736cbf6e8276f1ec07b49a3195572c16_d494282b2ddd31e45f25050e6dfe7aa5 Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/gibbons/ Claire Gibbons, Web Officer (Marketing and Communications), University of Bradford and Russell Allen, Project Manager (Portal and CMS), Management Information Services, University of Bradford will help delegates gain an understanding of 'organisational culture' and the effect this can have on change management and/or system implementation. 736cbf6e8276f1ec07b49a3195572c16_7f28814a98485cfcde5205b15c93ee57 Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/doyle/ Keith Doyle, Salford University explains that the aim of information architecture is to improve the information ecology which is made up of the interaction between users, content and context. What is the process and methodology required to develop an information architecture? What are the key tools and enabling services which are required to implement information architecture? How is this process evolving at Salford? There will be a chance to look at the information architecture of institutional web sites, tips for improving the design of sub-sites, and we will look at and discuss real world examples. 736cbf6e8276f1ec07b49a3195572c16_4327b7cee81c2902242dd7c2195484d2 Tue, 17 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/wilson2/ Phil Wilson, University of Bath will consider how Google's famous for it, Flickr's moved to Gamma, Moo are on an eternal 1.0 - yet still in institutions we plod on with a tired, slow-moving and opaque process for developing and enhancing applications. From our closed support lines to official notices on unread Web sites and applications mysteriously changing in front of a user's very eyes we look staid and tedious. But it doesn't have to be like that, we could be fast faced and interactive - but at what cost? Continuity? Uptime? 736cbf6e8276f1ec07b49a3195572c16_13bd0370a09e047e5795dd65c8d2207d Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/rahtz/ Sebastian Rahtz, Oxford University Computing Services, Patrick H. Lauke, University of Salford and Nigel Bradley, Web Services Manager, IT Services, Northumbria University will encourage delegates to put together a set of small demonstrations of applications in different institutions (at least Salford, Bath, Oxford and Northumbria), discuss different techniques of acquiring and storing data, see whether there are any useful inter-institutional collaborations to work on. 736cbf6e8276f1ec07b49a3195572c16_b7a78c324c601f3f0e266ce6c774573b Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/tonkin/ In a follow-up to last year's session, User testing on a shoestring budget, Emma Tonkin, UKOLN, demonstrates two methods of user testing. One, the cognitive walkthrough, an be carried out by a single evaluator. The second, the think-aloud protocol, is all about observing the way Web visitors interact with your Web site. 736cbf6e8276f1ec07b49a3195572c16_fafe91f24659f19b43d098ede6ad0628 Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/smith/ Stuart Smith, MIMAS considers that we live in a time in which a plethora of portable computing devices are available such as mobile phones, handheld computers, gaming devices and movie and music players. These devices offer powerful computing power, often on a par with desktop computers of only a few years ago. Additionally, they are increasingly have wireless connectivity to the Internet. These devices are in wide spread usage and are considered affordable by many students and academics. The array of portable computing power can be bewildering this session will look at options available and how they might used by institutions to increase the learning value for students. 736cbf6e8276f1ec07b49a3195572c16_bf48825826d66e0dbfec85301bb58372 Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/gardler/ Ross Gardler, OSS Watch, University of Oxford and Andrew Savory, Managing Director, Sourcesense UK will consider what makes a service usable and sustainable? Is it one that offers you a service level agreement (SLA)? Or is it one that has sufficient clients that it is likely to survive long-term? And can a service that is principally a "social" service be sustainable? And how might communities of practice relate to the sustainability of an open service? 736cbf6e8276f1ec07b49a3195572c16_5be300529b602dac21c144add963b70a Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/mackintosh/ Paul Kelly and William Mackintosh, University of York will discuss various web usage statistics packages. 736cbf6e8276f1ec07b49a3195572c16_b24f41d0f85e5047db5d00ba90ff1f7a Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/stevenson/ Adrian Stevenson, Internet Services, The University of Manchester will be uploading extracts of video taken during IWMW, at the same time exploring the ease of use, advantages and pitfalls of the service. He will consider the benefits of sharing video via YouTube and aim to encourage delegates to upload their own video snippets during the conference. 736cbf6e8276f1ec07b49a3195572c16_3988ac21b14dcc077637d6de42770558 Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/nicholson/ Debbie Nicholson, Web Support Officer, Web Support Unit, University of Essex will investigate the ways in which web-based resources can be used to develop and support WP initiatives and how these could be transferred to other areas within the Institution. 736cbf6e8276f1ec07b49a3195572c16_7211b03bd8ba32e9c9bc04bb7d52d167 Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/sessions/dunning/ Andrew Cormack, Richard Dunning and Andy Powell, Eduserv will investigate the relationships between institutional single sign-on, Athens, Shibboleth, the UK Access Management Federation and more recent developments like OpenID and CardSpace and will give participants an opportunity to ask questions of a panel of experts from the community. 736cbf6e8276f1ec07b49a3195572c16_b6cd7bbe0217db0c5bd92986a05684e1 Mon, 16 Jul 2007 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/young/ Chris Young, Netskills, University of Newcastle and Paul Trueman, Netskills, University of Newcastle will be looking at accreditation systems. You may be new to a Web-role or you may be more experienced, with a set of useful skills. Either way, increasingly there is a need for recognised individual development and accreditation in order to progress in within your organisation and with your own career. 736cbf6e8276f1ec07b49a3195572c16_3e89b078ece71ec7c530e585087bf5b2 Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/wilson-2/ Philip Wilson, University of Bath will ask how do people make use of the data you publish on the Web? If you publish a staff directory, how do people currently add contact details to their address books? Copy and paste has had its day, Microformats are a way of making the data you already publish not only useful, but re-usable and re-purposable for relatively little effort. This session considers how these data formats can help you solve specific data problems on your site. 736cbf6e8276f1ec07b49a3195572c16_b558f19ac4ce96ada5fd093586032f21 Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/tonkin/ Emma Tonkin, UKOLN and Adam Hardy will consider that User testing is often considered to be prohibitively expensive, complicated and time-consuming; the good news is that at least two of these assumptions are wrong. This hands-on session demonstrates how to use scenario-based user testing to check out the usability of a small application. It concentrates on accessible and practical real-world techniques for user testing, analysing the results, and working out how to apply them - as quick fixes, long-term aims or feature requests. 736cbf6e8276f1ec07b49a3195572c16_0176d65556155787dd323b90434abdf5 Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/stevenson/ Adrian Stevenson, Internet Services, The University of Manchester will give an introduction to the SMIL standard and show how it can be used to create rich multimedia presentations. We will explore some of the problems and issues that arise when creating SMIL presentations, such as quality and copyright issues, and we will look briefly at some of the alternative technologies for creating time based presentations, comparing these to SMIL. 736cbf6e8276f1ec07b49a3195572c16_75c994ef97bc597ccf729b2a3449866d Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/pennock/ This session will be run by Michael Day, DCC, UKOLN, Maureen Pennock, DCC, UKOLN and Lizzie Richmond, University Archivist, University of Bath. Institutional Web sites have become an increasingly important tool for disseminating key institutional information to and between staff, students, researchers and the general public. They are widely recognised as key front-office mechanisms for the communication of important information, but the long-term survival of Web site resources and data with non-transient or enduring value is often overridden by the short-term benefits of on-the-fly Web site management. As a result, even institutions with Web site archiving policies can find themselves falling victim to the so-called digital dark ages and fail to preserve valuable information. 736cbf6e8276f1ec07b49a3195572c16_7bea2177fd7d6261c1b304f24e260660 Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/mackintosh/ William Mackintosh, Web Manager, University of York and Damon Querry, Senior Web Development Officer, University of Newcastle upon Tyne will be looking at Search Technology within the University Environmen. The University of Newcastle upon Tyne has implemented a Google Search Appliance. The University of York is committed to the purchase of the Google Mini. The session will discuss the reasons for selecting these products and how they add value to an institution's Web site. 736cbf6e8276f1ec07b49a3195572c16_924e695c11b73319890edd1190582e90 Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/doyle/ Keith Doyle, University of Salford will facilitate this session. A small group of people are working towards setting up a peer group to share good practise and knowledge. In this session, there will be the opportunity for delegates working to develop University Intranets to share their thoughts on developments around intranets and portals. We will also discuss how the peer group could develop. 736cbf6e8276f1ec07b49a3195572c16_ffc50fd767b951ee6244f1b3ad5a3cff Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/davidson/ Duncan Davidson, Information Manager, University of Abertay Dundee and Donna Wilkinson, Information Specialist, University of Abertay Dundeed will look at their University's development plans, the related projects - University Portal and Information Architecture, where we have been, current work and the road ahead. 736cbf6e8276f1ec07b49a3195572c16_262f8680940189148cd7299a40998380 Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/cornelius/ Barry Cornelius, Computing Services, University of Oxford will explore how to make RSS work in your institution. Recently, the University of Oxford has risen to this challenge: it has delivered a devolved institutional newsfeed system. This workshop session will discuss how this system was produced and will demonstrate how easy it is to produce news items and get them displayed on a Web page or delivered through RSS. 736cbf6e8276f1ec07b49a3195572c16_54d0e9ab9e3380b6efb309c82433f28c Thu, 15 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/wilson-1/ In December 2005 the Web Development team at the University of Bath set up a departmental wiki where they could keep track of information. In this workshop Philip Wilson, University of Bath will explain the reasons for using a wiki, not just for education but for codifying knowledge and working practices in departments and how they can best be utilised so that it is used by everyone in the department, and how to stop it becoming an unmaintained silo of archaic data. 736cbf6e8276f1ec07b49a3195572c16_ba53ba8b78484637eec3d973497bd182 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/trueman/ Paul Trueman, Netskills, University of Newcastle will be facilitating this session. Web services technology provides the opportunity to integrate applications and business functionality in to existing Web enabled VLEs. A Web service exposes business functionality by both consuming and producing data in XML format. Future online learning environments may be fully developed and maintained using a web services infrastructure. Web services solutions as yet still need to reach their full potential; particularly in the academic sector. In this session Paul will demonstrate potential uses of web services to support e-Learning and present guidelines on how to consider making best use of this emerging technology. 736cbf6e8276f1ec07b49a3195572c16_8d2a41a2e267759b73980a3f75a568f6 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/ramsden/ Andy Ramsden, Learning Technology Advisor, Learning Technology Support Service, University of Bristol and Paul Ayres, SOSIG Research Officer, ILRT will be looking at podcasts. The aim of this workshop is that by the end the participant will be able to answer the following five questions; 1) What is podcasting? 2) How do you create, distribute and subscribe to a podcast? 3) What is good practice in terms of designing and creating podcasts? 4) How might podcasts be effectively used in an educational context? 5) Where should people go for more information? 736cbf6e8276f1ec07b49a3195572c16_e67059c49377606388f4f8fde1191505 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/matschak/ Tim Matschak, Cass Business School, City University, will consider writing for the Web - is it so difficult? Which models for success should those involved in institutional Web management follow? This session looks at accessible language, using the expertise of professional writers from other media areas such as newspaper journalism. 736cbf6e8276f1ec07b49a3195572c16_2c2e6b8269053ce3f1b3b4036d2fde73 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/nicholson/ Debbie Nicholson, Web Support Officer, University of Essex will show how putting quality measures in place can prevent getting a brief for a Web design job that reads "not blue, a bit random, and not too Scottish". Don't laugh, this actually happened! This hands on session will get participants thinking about how they can introduce quality assurance procedures within the web design process. It will cover establishing a 'quality loop', creating measurable standards and will introduce ways to enable clients to be better informed about what they want from their new Web site. 736cbf6e8276f1ec07b49a3195572c16_bbfe403ba89c65d45aede74f2ed3475d Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/kelly/ Brian Kelly, UKOLN and Lawrie Phipps, JISC will review the barriers which we may face when implementing a Web 2.0 strategy and will outline a model and strategies which can be be used in order to address such barriers. 736cbf6e8276f1ec07b49a3195572c16_047e4ef49cd7342ff2cf3bbbcaaa1183 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/burden/ David Burden, Managing Director, DADENLIMITED and Marieke Guy, UKOLN will consider questions like: Can chatbots make sites more accessible or do they break fundamental usability rules? Do users like them, or find them irritating or even patronising? Are they the next best thing or a 5 minute wonder? Can they really benefit the education sector? Can a chatbot ever really learn? 736cbf6e8276f1ec07b49a3195572c16_6ca7ec301625a960da23a5dcca0b7054 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/bristow/ Rob Bristow, Information Services Manager, Graduate School of Education, University of Bristol and Mark Lydon, i2a Consulting will look at Access Grid Node (AGN), an exciting area of development in communication within the academic, research and commercial worlds. Using open standards to transmit video and audio using IP Multicast networking, it is a type of video collaboration that allows a rich and immediate means of communicating with remote sites, while also being able to share presentations, data, complex visualizations and video. AGN is a technology that scales; from a single user node running with a Webcam on a laptop, up to a lecture theatre with multiple cameras and projectors. It also scales from one-to-one conversations to multi-site meetings, seminars and conferences. 736cbf6e8276f1ec07b49a3195572c16_3b8f0a59615340c07b0272fed123783b Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/allinson/ Julie Allinson and Mahendra Mahey, UKOLN will give an overview of the current repository landscape, looking at the different types of repositories, their use within education and the range of issues relating to repositories, including cultural, social, legal, technical and policy considerations. Current JISC work in this area will be highlighted, focussing on how this work will contribute to raising quality standards in repository development, through interoperability and the use of open standards. 736cbf6e8276f1ec07b49a3195572c16_a52848e5ffde11cbec0c9f43f4130942 Wed, 14 Jun 2006 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/kelly-b/ RSS - great lightweight XML format for syndication, or confusing technology (does RSS stand for Really Simple Syndication, RDF Site Summary, Rich Site Summary - or something else?). This session aims to clarify the confusion and outline the potential for using RSS within Institutional Web site. Topics to be covered in the session include: What can RSS offer me? The RSS standards wars A practical approach to use of RSS Models for creating RSS The RSS viewing environment Emerging RSS technologies such as Podcasting Quality assurance and trust issues http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/kelly-b/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/vendor-slot/ We will be running a 'JISC Services and Vendor Slot' in which vendors of commercial software will give brief presentations of their products. In addition several JISC services will also participate and will describe the services they provide. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/vendor-slot/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/tribe/ Everyone knows that text messaging is hugely popular, particularly among 18-24 year olds. But to what extent are we making use of this technology in our institutions, whether as a marketing tool, or in communicating with our students and staff and allowing them to interact with the institution using this medium? The purpose of this workshop session is to highlight some of the useful facilities that are now cheaply available to enable institutions to make use of text messaging, particularly where the start or end point is a web interface, hence its relevance to managers of institutional Web services. We'll be looking at such things as: conducting text polls with the results being shown on a Web page in real-time; administering news alert services and "subscription groups" via a simple Web interface; enabling students to text in their questions during a lecture ready to be displayed and answered at the end; managing a text messaging marketing campaign via the Web; developing SMS/MMS to Web interfaces; and more. Come with your mobile phone and some credit so that you can participate fully in this workshop. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/tribe/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/kelly-j/ This session will address various legal issues including Freedom of Information, privacy, ownership of project deliverables, sharing resources, Creative Commons and the UK General Public Licence. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/kelly-j/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/dowland/ Managing access to restricted web resources is a complex problem. It is hard to find a generalised solution for a given institution due to the wide variety of infrastructures and procedures that might be employed. Inter-institutional sharing, which is becoming more and more in demand, introduces further problems. Shibboleth technology is touted as the ideal solution for both. This workshop and will take a look at the complex problem of managing access to restricted content, including asking participants about their specific situations. We will introduce Shibboleth technology and how it tackles these problems, and provide materials including an executive summary of challanges to help you explain Shibboleth to coworkers and policy makers at your institution. No prior knowledge of Shibboleth is needed - this is a strictly non-technical workshop. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/dowland/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/guy-tonkin/ A folksonomy is a decentralised, social approach to creating online metadata for digital assets. The result is a flat namespace with no hierarchy or control. This new practice, used on sites like del.icio.us and Flikr, has sparked off a lot of debate between those eager for a user-centred Web and others in favour of more formal classification systems. This workshop will look at the history of folksonomies and the issues involved in their use. Participants will have a go at personalised classification (tagging) and then through discussion and group work will consider its advantages and disadvantages. Finally participants will reflect on whether folksonomies have a role in an interoperable future. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/guy-tonkin/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/couzin/ The Web has become a key medium in the way organisations communicate with their customers and how they are perceived by them. However providing quality Web content consistently in an organisation the size of a university is, to say the least, a challenging proposition. As the amount of information that is published on the Web and user expectations increase, the publishing process requires stricter control. At the same time the only way this process can be managed effectively is to enable content owners to become Web publishers. Drawing on our experience at the University of Bristol over the past three years, this workshop session will explore ways of addressing this challenge. The session will also include a live demonstration of the through-the-Web, Zope-based Web publishing solution we use at Bristol. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/couzin/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/work/ Within any institution there are numerous individuals with a desire to publish on the Web, and have often been free to do so, free from such concerns as accessibility, usability, standards or what anyone else in the organisation might be doing. CMS offers the opportunity to present audiences with a more coherent view of the organisation, but only if the content providers are willing to accept guidance on how best to prepare their material, and service providers are willing to listen to the needs of the various individuals and departments. The importance of spending time and effort on preparation before migrating to a corporate CMS cannot be overstated. In order to find out our customer requirements and equip ourselves with a thorough site specification, we have developed a practical workshop/workbook model. Departments and services are guided through a site analysis process that leads to the production of a site 'blueprint' - essential for a successful CMS migration. In this workshop we will provide a brief summary of the CMS implementation project at Southampton, then, working in groups, participants will be asked to complete a section of the workbook for a hypothetical Web site. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/work/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/craven/ Drawing on findings from an EU-funded project (the European Internet Accessibility Observatory), this workshop session will start with a presentation on accessibility and usability, focussing firstly on the different ways end-users access the Web and some of the problems they are faced with, particularly if they are accessing in a non-standard format or using assistive technologies. The session will then consider some of the tensions that may arise between different user groups when striving to embrace an 'access for all' approach. For example, the Web designers who may want to have unrestricted creativity, without having to adhere to strict accessibility guidelines or rules; the Web managers who may have to implement institutional accessibility policies and guidelines relating to the Web and e-learning; the World Wide Web Consortium (W3C) who want to widen access to the Web through use of the Web Content Accessibility Guidelines (WCAG). http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/craven/ Tue, 07 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/lowndes/ Web usage analysis by web server log analysis are known to be rough estimations, and useful in general terms only. There are many sources of error, such as the activity of search engine robots and spiders, proxy caching, and the dynamic nature of IP assignation by many ISPs. A newer type of analysis that tracks users in their browser claims to remove many of these problems, giving us a clearer picture of 'real user' activity. Such services are also in near-realtime -whereas previously, most institutions have downloaded logs weekly/monthly for analysis and then spent considerable resources preparing reports etc. In this session two different log analysis tools are compared, followed by a comparison of log analysis and browser-based analysis. As a result of this work, a consortium of national museums are considering moving to a hosted external service as a consortium. A consortium of universities have already moved to browser-based recording. Results from this work and issues raised by its implementation at several sites, will be presented. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/lowndes/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/emmott/ PRINCE2 is a standard for project management that has been widely adopted within the UK public sector, including higher education. It centres on the need for a valid business case to justify projects not just at the outset but through to closure. It provides a simple framework for representation of and consultation with stakeholders through a project board composed of an Executive (who represents the 'business'), a Senior User, and a Senior Supplier. This workshop will convey the essence of PRINCE2 using the participants' own projects as well as experience at LSE as working examples. By avoiding the mistake of focusing on the bureaucratic aspects of PRINCE2, participants will learn to approach the management of projects not just in terms of 'those below' but also in terms of 'those above' and 'those to the side'. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/emmott/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/franklin/ Institutional portals and Web sites are beginning to make use of third party sources in systematic ways. There are now an increasing number of ways in which this can be done including: Linking to external sites (or channels) Linking to external sites with customisation information in the link Linking to external sites using single sign-on techniques Embedding stand alone channels Embedding sites through the use of CSS Embedding sites through the use of HTML fragments SOAP / JSR168 WSRP The workshop will help you to explore the issues in using these, and other techniques, to include third party channels, exploring the advantages and disadvantages (for instance in the degree of customisation available) and the effort involved. Connects, the Learning and Teaching Portal, will be used as a case study as it offers most of these techniques - see . http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/franklin/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/savory/ Dealing with external agencies for your web needs can be a frustrating experience - for you, as well as for them. Whether you're dealing with institutional IT services or a third-party company, there are many common problems that can occur. This workshop will take a look at the issues involved in getting the job done, including: how to efficiently specify your work how to pick an external company how to check on and measure progress how to sign off and quantify achievements liaising between external companies and internal IT services dealing with ongoing support and maintenance http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/savory/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/metcalfe/ Successful open source projects tend to build substantial communities of users and developers. These communities are often facilitated by collaborative software perhaps best exemplified by SourceForge. Open content sites such as Wikipedia also generate substantial communities of user/developers. Here the remarkably low barrier to becoming a contributor helps create a related kind of community. This workshop explores key features of community development in the open source and open content world. It considers how these could be put to use by institutional Web sites. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/metcalfe/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/tonkin/ In the years since computer-mediated communication first became a reality, a bewildering variety of collaborative tools have become available, not all created equal. Some modify existing technologies, e.g. extension of browsers to permit collaborative use. Others are monolithic, such as the CAVE virtual environment. In some cases, multiple approaches exist to achieve the same result - for example, an electronic whiteboard can store work created during a meeting for later retrieval, but a basic whiteboard can be augmented relatively cheaply to permit its contents to be stored. This workshop will introduce a number of collaborative technologies. Participants will consider the benefits of each approach through discussion and group work. Finally, the group will discuss approaches to future-proofing (networks, buildings, infrastructure) for the next generation of collaborative tools. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/tonkin/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/stevenson/ Higher and further education provide a wide range of high-quality Web sites and services but the sheer range and number of these services can often be confusing to users, who may have to search across a number of resources, with different interfaces, search criteria and formats. The move towards the development of cross searching capabilities provides a means to simplify the users' experience, which should encourage take-up and allow institutions to provide one interface to a whole range of services. This session will look at the technologies that can be used to achieve cross searching capabilities, covering Z39.50, XML, OAI and the development of Web Services. The session will concentrate on looking at real life implementations of these technologies within the e-learning, bibliographic and archival domains. This session will argue that XML is the key enabler for the growth of a distributed searching environment. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/stevenson/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/de-la-flor/ This session presents an overview of techniques used to build an understanding what user want from the systems you are building. Users can give you insight into the types of functionality, content, site structure and interface design. An overview of requirements gathering techniques will be presented. Including tips on one-to-one interviewing, observation of current practices, facilitating focus groups and developing questionaires. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/de-la-flor/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/middleton/ Have you ever watched in apoplectic, impotent horror as a new Web development at your institution: broke accessibility guidelines did not comply with the corporate style was outsourced at great cost to an external company was entirely written in Java or used a non-joined-up proprietary solution ignored or trampled all over your department's interests considered users as an afterthought, if at all? was delayed, diluted or rendered pointless by everyone & their dog sticking their oars in? was given a trillion pounds by management when you're struggling to cover your staff costs? (Tick all that apply) Of course you have! All too often new Web developments are given to one particular group of 'players' in the University arena. No matter how well-intentioned, such developments inevitably have consequences beyond their perceived scope, often drastic ones! How can you shape developments in your favour if they are outside your immediate sphere of influence? This highly participative workshop will help delegates identify the players who might help or hinder their progress and enable them build alliances with those who have the desire, capability and authority to make it happen. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2005/sessions/middleton/ Mon, 06 Jun 2005 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c8 Getting and managing projects is an important part of the ICT environment in Higher and Further Education. Success is dependent upon finding and developing the right people and ensuring good interaction between project-based staff and permanent staff in the organisation. After a short introduction, highlighting some of the key issues raised in the "Resolving the Human Issues in LIS projects" report, the session will discuss the "people side" of projects including: Finding the right staff. Supporting staff as they deliver projects. Career development for project staff. Integration of project-based and permanent staff. What happens when the project ends. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c8 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c7 The past few years have witnessed the continued relentless growth of dynamic Web content, multimedia and real-time applications over JANET and an expansion of the JANET community to include the Further Education (FE) sector. Bandwidth Management has now become increasingly important and an understanding of such techniques and policy can help Web managers overcome some of the problems associated with the delivery of dynamic Web content. In this session we'll talk about techniques and policy issues related to managing streaming media and data compression. We will also show you how to make your non-dynamic content load quicker and faster (thereby hopefully making you visitors experience a happy one!) by looking at how to make your Web site cacheable. We'll also discuss the pros and cons of Web acceleration, which together with the above techniques, should enable you to give your Web site an overall fine tune. This session will be facilitated by George Neisser and Ingrid Evans from the newly formed Bandwidth Management Advisory Service (BMAS). http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c7 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c6 Because of the way the Web has developed, Web editors are often in the position not only of having to update their content but also to upgrade the way in which their information is formatted. Often there is time only to respond to demands which are highest up the list, accessibility being the most recent example. However, it is only one among many criteria for evaluating the quality of information provision. This session will examine the provision of information as a publishing process, incorporating accessibility into the process of evaluation, and discuss methods of developing effective and successful working practices. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c6 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c5 "Struggling to integrate new services with existing applications? Need to interoperate with other institutions or service providers, all with different systems infrastructures? Fed up of the spiralling costs application development?" Media hype suggests that Web Services Technologies may provide the answer! Web Services Technologies is essentially a framework of self contained, modular applications, which can be published, discovered and executed over the network by remote programs, using lightweight protocols. This workshop aims to provide an overview of the technologies involved and consider possible future usage within UK HE and FE. Group discussions will be used to: Identify potential scenarios for use of Web Services within the community Assess the risks involved and barriers to uptake Identify the advice and guidelines required by the community http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c5 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c4 This session will provide a broad over view and update on recent activities in the field of learning technology interoperability standards and specifications, along with a brief summary of the Centre for Educational Technology Interoperability Standard's role in supporting the UK FE/HE community's uptake and implementation of these standards. LT standards are open standards that are designed to facilitate the description, packaging, sequencing and delivery of educational content, learning activities and learner information. This session will include an introduction to new standards and specifications recently released by organisations including IMS Global Learning Consortium, the Institute for Electronic and Electrical Engineers Learning Technology Standards Committee, Advanced Distributed Learning and the Comité Européen de Normalization/Information Society Standardisation System Workshop - Learning Technologies. The update session will take the form of an introductory presentation followed by a questions and answer session and discussions. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c4 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c3 All institutions make widespread use of ICT for both learning and teaching and L&T support. Many institutions in the US now require their students to have their own laptop (and a fair number of these supply them to the students so that they all have the same model). The introduction of top up fees in the UK mean that is now likely to start here for a number of reasons, including the widespread use of ICT in learning and teaching means that personal access to the equipment at all times is becoming important equity (all students will have the same access to resources so that some are not disadvantaged) return to students - the cost of supplying all students with their own laptop is generally estimated to be about twice the cost of widespread internal provision because of savings in equipment, space and support. Thus the institution can be seen to be supplying something that actually costs them considerably less than it appears. The discussion will start with a brief presentation of the issues followed including security, non-work related use, portals and policies followed by a discussion of issues of interest to those present. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c3 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c2 It has long been recognised that managing people is a key area for Web experts within education. If it isn't managing your staff, then managing the people you collaborate with on projects, learning how to persuade and negotiate or even upwards managing your manager or other people's managers are all necessary skills. This session aims to help you share your people management issues and become more aware of what staff development opportunities there are for you via your insitution. This session will finish by making recommendations for staff development agencies, UKOLN and institutional staff development teams on how to target meaningful people management training at Web teams across the country. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c2 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c1 Learning Environments are becoming established in many Schools, Colleges and Universities. This workshop session introduces the concept of a 'Vertical Learning Environment' and examines the issues surrounding the sharing of access to learning resources in multi-institutional contexts; and into the wider community. Following an overview of the business drivers, the implementation issues will be explored through a case study of development underway to adapt the Granada Learnwise VLE to a 'Communitywise' portal. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-c1 Fri, 13 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b8 Cass Business School (formerly City University Business School) recently migrated the management of their Web site to a commercial Content Management System (CMS) - Merant Collage. This session will examine the drivers for this process - the requirements and constraints, and will use Collage to demonstrate some of the fundamental aspects of Content Management Systems and their role in information management in Higher Education. This session will be of use to anyone considering the adoption of a CMS. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b8 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b7 The overwhelming victory for the open source lobby in the debate at last year's Institutional Web Management workshop confirms the popularity of open source software in the Web community. But the availability of open source products is not in itself a guarantee of quality software. What are the risks and issues for both the developers and users of such products? How many people actually want open source as opposed to "free" binaries - albeit with a community of developers backing it up? In this session Mark Stiles will provide a forum to discuss these issues. The session is suitable both for open source developers and for those who may have an interest in using open source software. (Mark would like to stress that he hasn't been a "programmer" for a very long time and claims no expertise in the technical aspects of Open Sourcing!) http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b7 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b6 This session will discuss various approaches to searching the localised 'deep Web' from optimising for Google, through metadata harvesting to dynamic distributed queries, with examples from ongoing work at The Natural History Museum. The goal of this work is simply to reduce the number of times users need to type in a query to return all relevent, accurate online resources. The session will cover: Optimising your site and databases for a Google/Yahoo search - The Dino Directory Data harvesting to provide a 'gateway' - the Data Locator. Z39 what? Pragmatic approaches to joining up data sources. Dynamic queries to many databases - the Global Searcher. OAI, web services, and the advantages of dynamic data harvesting. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b6 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b5 This session will discuss various approaches to searching the localised 'deep Web' from optimising for Google, through metadata harvesting to dynamic distributed queries, with examples from ongoing work at The Natural History Museum. The goal of this work is simply to reduce the number of times users need to type in a query to return all relevent, accurate online resources. The session will cover: Optimising your site and databases for a Google/Yahoo search - The Dino Directory Data harvesting to provide a 'gateway' - the Data Locator. Z39 what? Pragmatic approaches to joining up data sources. Dynamic queries to many databases - the Global Searcher. OAI, web services, and the advantages of dynamic data harvesting. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b5 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b4 Quality and reliability are two of the most critical aspects of any Web site. Yet there are so many problem areas for Web site builders to stumble on from human error in page creation to browser consideration and accessibility issues. Ensuring that these concerns are addressed takes time and effort. This workshop will discuss Quality Assurance procedures for Web sites. Participants will be asked to consider what can go wrong on their Web site, why exactly things are going wrong, how Web site owners can find out when things go wrong and finally what can be done when things have gone wrong. In this session we will consider how you can integrate important QA aspects, like testing, into your current evaluation procedures and in doing so significantly improve your Web site, its infrastructure and content. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b4 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b3 There is an increasing number of developments in links between university research/expertise, and business and the wider community, through funding routes such as HEROBC. There is also a demand from regional agencies such as RDAs and BusinessLinks for systems and pathways that increase access to HEIs. At the European level there is the eContent initiative and CERIF Data Model. This workshop will allow interested parties and birds of a feather to discuss developments in these areas and compare proposed solutions and best practice. It will be a highly interactive session that will take its lead from participants describing their local directory of expertise and its limitations. Issues that could be covered include - the rights and wrongs of linking systems; translation between academia and business; use of metadata; etc. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b3 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b2 This session will cover some of the issues faced by centrally located staff who are involved in supporting academic staff who are implementing e-learning. Academic staff increasingly look towards central units for advice in areas of Web accessibility, usability and staff development for e-learning and e-learning resources. What implications does this have for our own practice and the training we provide? In the light of SENDA, how do we know if we are 'reasonably adjusted'? http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b2 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b1 This session will assess the role which library staff can play in supporting the development of institutional Web sites. Library staff have always played a critical role in the facilitation of access to a wide range of information resources; and have used 'traditional' skills such as cataloguing and classification to organise, describe and index these materials. In a digital environment, Library skills are becoming increasingly relevant in supporting the development of institutional web presences. Librarians have a role to play in finding, assessing and validating digital resources. They are also becoming increasing involved in the creation and management of digital content - for example, in the setting up and managing of e-print archives. Librarians are also becoming skilled at creating digital 'pathways' for their users, guiding them to the resources most likely to be of interest to them in a learning or research context. The session will aim to identify the emerging roles for Library staff in supporting the development of the institutional Web, and will look at associated issues such as skills development and cultural change. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-b1 Thu, 12 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a9 The UK Research Councils and the Arts and Humanities Research Board are running a joint project to deliver electronic submission facilities to researchers and research administrators within universities. In parallel, the concept of a research councils web portal is being developed, to provide joined-up access to a wide range of research council information and services. This workshop will review progress on these developments and explore the issues surrounding the introduction of these new facilities. Areas for discussion include: How will RC services integrate with existing institutional portals? What are the infrastructure issues e.g. browser and operating systems supported? How can potential users become involved in these developments? http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a9 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a8 This session will discuss the issues surrounding the topic of training and accreditation for Managers and Providers of Web content. Whether you are new to Web Content Management and needing to develop your skills in order to perform your role or are more experienced and looking to gain accreditation, this session will be of interest to you. The discussion will include: Is accreditation important? Who benefits? What key skills are required and by whom? How should accredited training be delivered? What is currently available? What might happen in the future? http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a8 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a7 Meeting the expectations of many and serving the needs of all is a tough call. How does an institutional Web site become a dynamic fusion of big picture priorities, devolved participation of stakeholders and positive PR? This interactive session will focus on practical techniques for redeveloping a Web site and keeping the users on your side. At Royal Holloway, University of London, our Web team philosophy is about building confidence through shared aims, supportive management and developing in-house skills. Our focus is on promoting a vision of the Web that is user-friendly and based on user needs, coordinating online services to enhance internal and external interaction. We've learnt from good and bad experiences and are willing to share them ... are you? http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a7 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a6 The Web is over ten years old but it still hasn't realised the vision of its founder Tim Berners-Lee: "... it should be possible for grandma to take a photo of grandchildren and put it on the web immediately and without fuss ...". This year's Workshop theme is "Supporting Our Users". But why do we continue to make a rod for our own backs by providing our users with such an inferior set of often expensive and bloated authoring tools? This session will review the technologies - within browser editing and drag-and-drop publishing - that will allow us to deliver, at last, a write-enabled and supportable Web. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a6 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a5 How can you provide the type of search facility your institution wants, needs and can afford, or do you need different functionality for different data? An overview of the options and issues and new developments in search engines, with exercises and answers to some of your most troubling questions. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a5 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a4 This workshop will be an opportunity to develop ideas about how to increase ICT supported collaboration, for example, among departmental Webmasters or across institutions. It will build on our common knowledge about the effectiveness of familiar forum software such as JISCmail, or YahooGroups. We will look at the theory of community of practice, which suggests some key processes that need to be supported for collaboration, and criteria for evaluating the success and health of online knowledge sharing communities. The session will also look at what value less obvious collaboration tools such as blogs and annotation tools can contribute to the mix. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a4 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a3 While project managers, developers and designers generally recognise the value of user input to their projects, they are often frustrated by lack of resource or expertise to get this input, and end up settling for having an occasional user group or running a quick survey. This session will provide an opportunity for participants to explore effective approaches and techniques for gathering users' requirements on a budget and within practical timescales. The session will expand on some of the techniques used by the facilitator and which she describes in her plenary talk. Experiences and anecdotes from participants will also be sought. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a3 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a2 Institutions provide access to information through a multitude of different systems that have often been developed in isolation. Many of these are nowadays delivered via the Web. With staff and students requiring access to different types of information for their work and study, this approach can lead to a lot of wasted or duplicated effort. Integrating such systems enhances the flow of information and can support the learning, teaching, and research roles of the institution. But how far should integration go and how will this affect the delivery of information via the Web? Can the Web be used as the means for integration or should it remain a window onto integration performed at a different level? The advent of institutional portals and managed learning environments offer solutions to these questions, but there appear to be pros and cons to all of these. This workshop session will provide a forum for the discussion of how the Web can best be used in integrating previously distinct information systems. Different perspectives will be presented to set out the ground, followed by an open discussion on the different paths being followed by institutions and the options and issues involved in deciding which path is most appropriate. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a2 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a1 This workshop will provide the opportunity to explore the issues surrounding the implementation of a University Web strategy. Using a model developed at the University of Birmingham we will explore issues surrounding 'developing production services', 'getting and maintaining content' and 'supporting users'. As well as the 'nuts and bolts', the workshop will provide the opportunity to consider the unique challenges presented by the University environment. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2003/sessions/#workshop-a1 Wed, 11 Jun 2003 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c6 In this hands-on session delegates will use a variety of Web-based tools to analyse their Web site and compare their Web site with others in the community. Delegates will discuss the findings and the implications of the findings. Delegates will provide suggestions for further benchmarking activities, which can be implemented locally, regionally or nationally. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c6 Thu, 20 Jun 2002 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c5 his session will look at the area of Web site personalisation and in particular examine online customer relationship marketing practices. Examples of how these techniques have been put to good practice in large commercial sites will be presented and then a general discussion on how these can be applied to the institutional Web site context. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c6 Thu, 20 Jun 2002 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c4 In this hands-on session you will: Download, install and configure "core" Zope as an NT service Gain familiarity with the Zope Management Interface (ZMI) Author a Web page within the Zope environment Download and install additional Zope "Products" so as to extend the core Build a simple Web application that can browse and edit database records http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c4 Thu, 20 Jun 2002 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c3 Web search engines and directories like Altavista, Lycos, Yahoo and Google are commonly used by web users to find the information they require. However Web site owners and maintainers often find that their site cannot be found through search engines, even when an appropriate search term is used. Use of some simple techniques combined with a knowledge of the search engines can help to improve the chances of a web site becoming a highly valued service and getting to be number one in search results. Aimed those responsible for promoting Web services, this practical session looks at issues involved in submitting your web site to search engines and directories. It considers the use of metadata, keywords and careful design of content to help with retrieval. Other topics include using multiple domain names to improve coverage and other hints and tips on promotion including the problems associated with frames and dynamic pages. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c3 Thu, 20 Jun 2002 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c2 Many institutions are finding themselves receiving increasing numbers of requests to provide information about their institution to third parties. This can include bodies within the HE and FE communities (e.g. UCAS, HERO, etc.) as well as other public sector organisations and commercial bodies. How should institutions react to such requests? Should you be prepared to pay companies which say that their portal will drive traffic to your Web site? Or should you be selling your information to them! There will be a numbver of bodies which you will wish to provide information to. This might include statistical information to HESA or course and rearch information to the HERO portal. What is the best way to do this? As a case study, examples of how instituions can submit information to HERO will be given. But what if your information is stolen? The session will conclude by considering ways in which you can monitor use and misuse of your information. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c2 Thu, 20 Jun 2002 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c1 This session will consider various options for generating income using Web sites, and discuss the pros and cons of different approaches. A case study on the potential for the use of Web advertising to generate income will be given. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#c1 Thu, 20 Jun 2002 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b6 This session will focus on production of live and on-demand broadcasts using Microsoft Windows Media products. A demonstration will be given of how to encode video using a broadcast quality camera, a camcorder and a webcam! Audience shouold feel free to actively participate during this portion of the session (we get you back in the next!). Instructions will be given to enable participants to produce three types of broadcast web pages: (1) a live broadcast with an embedded media player (2) a live broadcast with a floating media player and (3) an on-demand broadcast with a floating media player. After this, participants will use Windows Media Tools to annotate their recording. If time permits we will also investigate MS Powerpoint broadcasts. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b6 Wed, 27 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b5 This session will consider the requirements for automated news feeds, both on campus and in the wider context. It will investigate ways of sharing 'news' content between university departments, from commercial news providers to the campus and from the campus to external services. It will also consider whether the same techniques used to share news feeds can be re-used to share information about other digital resources. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b5 Wed, 27 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b4 These two technologies from the same family have a key role to play in helping Web professionals solve some of the most challenging problems that they face today. Here, Luminas Limited discuss the technical details, some examples of how they've used them in an HE environment and other possible uses. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b4 Wed, 27 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b3 A discussion session based around a draft JISC TechWatch Report on Content Management Systems. Participants are expected to have read the report in advance (copies will made be available to participants of this session at the workshop) and to come prepared to engage with a panel of users who already have some experience in this area. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b3 Wed, 27 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b1 The aims of this session are threefold. The first is to introduce the JISC Legal Information Service (LIS) what it does, what it can do, might do and what it cannot do. The service aims to focus on the needs of those working in or with ICT, including web managers. The second is to provide an update on recent legislation in Information Technology Law and how it might affect FE and HE. The third is to give you, the 'user' of the service, an opportunity to say what you want from the service, what you don't want, what else might we do and to ask questions on legal issues. The LIS is in its pilot year and feedback is very important to us. The first version of our web site is at http://www.jisc.ac.uk/legal/. Comments on the site from a professional point of view welcome (but don't be too hard on us!) http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#b1 Wed, 27 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a8 This session aims to provide an opportunity for Web managers to update their Web skills. The session, which is suitable for both new and existing Web managers will cover several areas including strategies and tools for indexing Web sites, models for HTML authoring, the role of CSS and Web site caching strategies. By the end of the session delegates will: Be aware of the different approaches to authoring on the Web and of the advantages and disadvantages of the different approaches. Be aware of the current recommendations for standards. Be in a position to make recommendations on local authoring strategies. Be aware of the different approaches to indexing local Web resources and of the advantages and disadvantages of the different approaches. Be informed of the potential for popular indexing tools such as Ultraseek and ht://Dig. Be in a position to make recommendations on local indexing strategies. Be aware of the role of caching, both nationally and locally and of advantages and disadvantages of providing caching facilities. Be aware of the legal and ethical aspects of caching. Be aware of the common problems encountered when providing a caching service and of solutions to the problems. Be in a position to make recommendations on local caching strategies. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a8 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a7 The outcome of the session will be to enable Web managers to: Identify e-commerce opportunities within your institution Apply appropriate business models Convince finance people of the benefits of e-commerce Understand design, technical and resource issues E-commerce is on all our agendas as Web managers, whether we like it or not, but most institutions have yet to embrace its huge potential for both selling and buying. This session will look at various business models and at which in-house resources and/or outsourcing is needed to build effective online transaction sites. Group exercises will focus on usability and security aspects of e-commerce design. Case studies and analysis will illustrate the power, potential and pitfalls of e-commerce in Higher and Further Education, as well as providing practical starting points. A basic understanding of the use of databases for web site building and a rudimentary grasp of the financial structure of your institution will assist participants in getting the most from the session. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a7 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a6 We all know now that having a Web site is not the end of the battle. Most organisations are now well past their first generation Web site, but how should we approach redevelopment (organisational, graphical and technical)? This session will address these issues through a series of short case studies, presentations of key issues, pointers to existing resources and discussions/group work. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a6 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a5 An intranet is a mechanism for the implementation of an organisation's information management policy and for realising its information strategy. The policy and strategy may be very centralised and homogeneous or, as is the case with the University of Glasgow, involve a high degree of devolution and heterogeneity and the intranet to support it must reflect the way that the organisation operates. Above all an intranet is about delivering information to those who need it, when they need it. The right sort of technology can oil the wheels, whilst the wrong sort will just get in the way. The implementation of an intranet involves a large number of components to deal with authoring, authentication, authorisation, content management, notification, searching, etc. This session will provide the opportunity for participants to examine different approaches, share experience and discuss difficulties across a range of issues and technologies. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a5 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a4 Web-enabled databases are key to delivering and maintaining structured content. The first part of this session will be devoted to a "middleware head-to-head" - a compare and contrast exercise that will explore the software approaches that can connect databases to Web pages. Although structured content is important, the biggest challenge is managing less structured content. The second part of this session will present a case study of the Natural History Museum which uses a mixture of commercial and open source products to deliver an outward facing Web site and a departmental intranet. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a4 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a3 Are you being asked to implement cookies or other techniques to gather and reuse user information? Do you find yourself caught up in institutional conflict about standards or centralisation? Managing an organisational Web site raises lots of difficult questions, and it is important that those issues are dealt with in an informed way. We are advised that our Web sites should be "Honest, Decent and Legal". Ethics for the web editor will be within the limits of honesty, decency and the law, but exactly where is unclear. For instance, nowadays the Web editor has technical opportunities to gather and reuse user information through cookies. There is also the potential to use "subliminal images". Just because we can technically do something, does it mean that we should do so? This session will explore the kinds of conflicts experienced by web managers, and will encourage participants to share their experiences of handling those conflicts. We will discuss ways to influence decision making and examine our role in determining how our Web sites develop. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a3 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a2 Websites in higher education have tended to be a "one size fits all" sort of affair - the same set of pages is expected to meet the needs of a disparate range of students, staff, and visitors. If we consider students alone, common sense tells us how the needs of a campus based research student may differ widely from those of a mature undergradute enrolled in a distance learning programme. But how well do our websites cater for tailored information needs? In this workshop we will first attempt to characterise some key groups amongst our web site visitors. Next, we will take a look at some "typical" University websites and see how well or poorly they address the needs of our hypothetical visitors - a certain amount of role play will be necessary! Finally we will look at some specific instances of good and bad practice derived from our explorations and explore means by which we might better tailor our websites to suit specific clients. Ideally, we will get a mix of both content mangers and technical gurus in this session, as it is too often the case that the content providers are not aware of the technical possibilities, whilst the developers not always aware of the customer/information providers needs. This session will be very much a joint exploration rather than a demonstration of solutions, but between us we should be able to identify some useful ways forward in future developments. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a2 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a1 This highly interactive workshop will enable participants to explore and engage with the issues raised by elearning from the perspective of staff and students. Participants will develop strategies for maximising implementation in their own environments. The difference between 'information for managing learning' and 'pedagogic' approaches will be explored. The outcomes for participants will include a heightened understanding of the experience [barriers and enablers] of elearning, and the sharing of good practice. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2001/sessions.html#a1 Tue, 26 Jun 2001 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#banbery Resource implications of different Web site management models are often difficult to ascertain on your own. This workshop hopes to use the experiences of participants, third party research and good old-fashioned common sense to help you find ways of funding your Web site, whatever your management model. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#banbery Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#powell This session will consider the requirements for automated news feeds, both on campus and in the wider context. It will investigate ways of sharing 'news' content between university departments, from commercial news providers to the campus and from the campus to external services such as Hero. It will also consider whether the same techniques used to share news feeds can be re-used to share information about other digital resources. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#powell Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#raggett It's a new technology, but does that mean we need a new approach to managing it? This session aims to build on participants' experiences of managing an institution's Internet and intranet in order to guide those who have to manage a Web-based service. If you have a success story or, just as importantly, a failure we can learn from, please come and share the experience! Expect a short presentation followed by a longer discussion. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#raggett Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#kelly-2 This discussion group session will provide an opportunity for participants to be updated on developments with the HERO portal and to discuss the various ways in which information can be supplied to HERO. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#kelly-2 Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#aird Andrew Aird will lead a half day sessions on e-commerce for Higher Education. Topics covered will include: Why consider e-commerce? Does it make money?, What are you selling? Do you need a marketing strategy, etc. How do you do it? Different techniques, security, fulfilment, legal matters, on-line payment issues. Who does it? Web manager, Finance Office, External Relations, Alumni society: - what roles do they have to play? The session will include group activities and discussion as well as contributions from speakers from an online payment handling company, a commerce solution provider and a security expert. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#aird Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#stiles The workshop will start with a presentation of the issues involved in implementing the use of a VLE (or Learning Management System) at an institutional level including: Why adopt Distributed Learning? What is Distributed Learning? The Need for Strategy. Practical Implementation Issues. The Educational Issues. What's an MLE? Interoperability with Corporate Systems, the Need for Standards. Choosing a VLE. How Will You Know if it Works? Following the presentation, participants will work in small groups to discuss the issues as they affect their own situations. Each group will report back at a closing wrap-up session and discussion. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#stiles Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#newton-ingham The session will cover the holistic issues surrounding getting a variety of different institutional systems to work together. As we try to deliver richer user experiences the need to gather and integrate distributed data is big issue. The session will help participants analyze the issues in their situation and examine possible approaches to resolving those issues. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#newton-ingham Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#browning This workshop session will discuss the role of a Content Management System (CMS) within the institutional Web. We will consider such questions as: What is a CMS? What is a Web Application Server? Why have a CMS? Is anything wrong with the "orthodox" Web? Should you build your own CMS or buy one off-the-shelf? How do open-source solutions compare with commercial offerings? Who is using a CMS and what do they think of it so far? http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2000/sessions.html#browning Thu, 07 Sep 2000 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/metadata/ An important role of the institutional web site is to attract new students. Political changes together with the growth of the Internet is resulting in increasing competition for students - we can no longer rely on 18 year-olds automatically attending a UK University. The UK HE Mall aims to provide an entry point to UK Universities for potential students. It will help students choose not just the right university but also help in choosing the right course. The HE Mall will require more than a simple HTML page with links to UK University web sites. It is likely that the Mall will make use of metadata to provide rich and effective browsing and searching capabilities. Institutions will also gain benefits from the provision of metadata on their web sites, as this will enable more effective local searching, browsing and management services to be provided. This session will provide an opportunity to find out more about the HE Mall and to discuss the implications for institutional web managers. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/metadata/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/web-tools/ Not available. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/web-tools/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/web-editor/ Not available. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/web-editor/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/legal/ The WWW is fast becoming a legal minefield. Not only is the application of current legislation to the Web a grey area, but upcoming new legislation - particularly in the areas of copyright and data protection - may mean that current acceptable practice may not be good enough. In this session, we will be exploring the key issues. We will strive to clarify your understanding of the problems, and together aim to identify those areas that require action ... either by individual webmasters, or at a community level. In order to gain some real benefits from the session, we will use 3 breakout groups - Copyright, Data Protection and Acceptable Use Policy. Each team leader will attempt to clarify any uncertainties you may have and as a group you will be asked to formulate approaches to specific problems. Don't expect to get all the answers from this session ... but at the end we should be in a position to start asking the right questions - both individually and as a group. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/legal/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/website-navigation/ Novice users navigate a web site by clicking on links. As expertise is gained, more sophisticated approaches to web site navigation may be used including search engines, entering URLs directly, making assumptions about URL naming conventions, etc. As we know, web users have limited patience, and if information is not readily available, users are likely to abandon their visit to the web site. This session considers approaches to web engineering which will help end users to navigate web sites effectively. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/website-navigation/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/intranet/ The workshop session on Intranets and Extranets will allow delegates to share experiences in this exciting area of information delivery development. The session will define intranets, explore the current state of play in institutions and tackle content and Intellectual Property, authentication and access control and the implications for personalisation of web access. Finally it will look at the software and tools which institutions have employed in their Intranet development and explore how institutions may share experience as they proceed with development. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/intranet/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/design/ This session will look at web design and navigation from various perspectives, including those of special needs users. Participants will be introduced to Bobby and will also use WebSpeak, a speaking browser. Paul Booth (DISinHE) will be contributing, and the session will include a showing of the W3C/RNIB Websites That Work video. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1999/parallel/design/ Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s5 The aims of this session are: To allow participants to discuss web-related management issues. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s5 Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s4 The aims of this session are: To provide an opportunity for participants to try out a range of web tools which may be new to them. To discuss issues related to the provision and support of various types of web tools. To advise the UCISA-SG Web Tools group. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s4 Wed, 08 Sep 1999 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s3 Web Server Management The aims of this session are: To provide an opportunity for Web server administrators to discuss topics of interest. To describe and discuss models and tools for institutional web indexing. To describe and discuss web security issues. To describe and discuss caching models and tools. To discover how other institutions are managing their web servers. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s3 Tue, 15 Sep 1998 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s2 The aims of the session are: To identify why metadata is needed. To review current metadata standards. To discuss models for managing metadata. To agree on steps forwards. To have the opportunity to see examples of metadata applications and metadata management software. http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s2 Tue, 15 Sep 1998 00:00:00 +0000 http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s1 The aims of the session are to: Enable participants to discuss web design issues Identify a number of different approaches to web design Identify the pros and cons of using external designers Identify how to produce a design brief http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-sep1998/publicity/workshop-summary.html#s1 Tue, 15 Sep 1998 00:00:00 +0000