http://iwmw.ukoln.ac.uk/iwmw2011/sessions/ Details of the workshop sessions at the Institutional Web Management Workshop 2011 en-GB http://iwmw.ukoln.ac.uk/iwmw2011/sessions/bunting/ With its extensive range of contributed modules, Drupal is a highly adaptable content management system. From huge mass-media publishing gateways such as economist.com and open data repositories such as data.gov.uk to a broad range of university websites and countless blog, community-building, and social networking projects, Drupal has proven itself capable of supporting diverse business and user requirements. Recently some useful Drupal distributions have pre-packaged leading-edge modules to facilitate creation of highly advanced, customisable websites. These distributions harness the power of Drupal's extensible modular framework, with the ease of 'famous 5 minute installation'. In this computer-lab-based session, participants review and explore newly released Drupal distributions, with focus on a distribution providing automated content and data aggregation, tagging, mapping, and trend visualisation. Learning objectives include: understanding how Drupal distributions can simplify CMS set-up and deployment; appraising use cases; evaluating institutional benefits and challenges. 2011-07-27T15:30+01:00 2011-07-27T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/butchart/ Thanks to advances in smartphone technology, augmented reality has escaped from the lab and is able to reach a wide audience for the first time. A new class of AR "browsers" and tools for authoring and hosting content makes it possible for almost anyone to create augmented reality learning experiences. As an emerging technology, the industry lacks standards and the landscape is constantly changing. This session will help developers and content publishers navigate this confusing landscape and experiment with AR for the first time. We'll compare the set of AR browsers targeting smartphones and look at tools for helping content providers to publish their material. We'll also discuss the limitations and potential pitfalls associated with this nascent medium. Both technical and social issues with current smartphone AR offerings could lead to disillusionment once the initial "wow" factor fades. We'll look at the user experience patterns and the issues for social interaction they can cause. As well as me talking, there will be discussions and some practical demonstrations are planned. So if you got a smartphone for Christmas, bring it along! 2011-07-27T15:30+01:00 2011-07-27T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/doyle/ This will be a fun and participatory session looking at what it's like to work with third parties and the issues we need to be clear about. It will be a game of three halves: Exploring the roles involved in working with third parties and the issues that each party brings to the table A PechaKucha case study of Keith's experiences of working on the development of the School of Computing and Communications website at Lancaster University An Open Space Technology session to give participants a chance to share and ask about the issues that they want to explore Keith is really keen on involving participants in the session, so please get in touch with him to let him know what you are looking for from this session. 2011-07-27T15:30+01:00 2011-07-27T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/gutteridge/ A year ago I ran a workshop at IWMW on open data for universities. In March 2011, the University of Southampton launched the data.southampton.ac.uk service with some core datasets from the university. I'll tell of some of the techniques used (no angle brackets, I promise), including dealing with the owners of the data. I'll then show some of the resulting services. 2011-07-27T15:30+01:00 2011-07-27T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/guy/ All institutions are involved in providing events, ranging from international conferences through to smaller and more informal seminars and workshops. The Web team are often involved in supporting these events by delivering resources, streaming content and promoting outputs. However there's rarely any extra budget for these activities....which can be a problem! This session will consider: What you need to do to successfully amplify an event (ideas include effective use of slides, images, twitter, blogs etc. videoing and streaming content etc.) The free and not-so-free tools that are out there for you to use (e.g. Ustream, Bambuser, Lanyrd, Elluminate, Panopto, Big Blue Button etc.) The equipment it would be useful to have (e.g. camera, phone etc.) ~ What issues you will need to bear in mind (e.g. copyright, quality etc.) It will also consider event amplification at IWMW and look at what has worked and what hasn't worked over the past few years. The session will encourage interaction and attendees will be invited to share experiences and tips. It is also hoped that the session will be live streamed and delegates will be able to experiment with some of the possible tools. 2011-07-27T15:30+01:00 2011-07-27T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/jukes/ Over the years IWMW has tended to attract delegates who do not neatly fit into the 'Institutional' element of the IWMW. Neither strictly academic nor government organisations like JISC, HEFCE, the Research Councils, British Library and others often have common concerns and pressures. This session will offer an informal setting to share experiences and knowledge as well raise the topic of whether a focused event for this group would be beneficial. 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/kelly/ The institutional Web management community has been in existence for over 15 years, with the web-support and website-info-mgt JISCMail lists having been established in the mid-1990s. In 1997 the first Institutional Web Management Workshop was held at King's College London which provide an opportunity for those involved in the provision of institutional Web service to meet face-to-face and discuss shared problems and solutions. The IWMW event has been held annually since its launch and has been invaluable in helping to support the growth of a community of practice, which enables those working in the sector to tap into a wide community of practitioners who are often willing to share best practices and provide help and advice. Between the annual IWMW event the web-support and website-info-mgt JISCMail lists have provided the main communications channel. However over the past five years use of these lists has dropped significantly. In part this may be due to a maturing of the sector but the growth of a wide range of other communications and collaboration channels has also resulted in use of a greater diversity of channels. This session will provide participants with an opportunity to reevaluate the various communications and collaboration channels which can help to support those working in the sector and to identify emerging patterns of usage and best practices. UKOLN's Web Manager Blog Aggregation Service will be launched at the IWMW 2011 event. The session will provide an opportunity for participants to provide feedback and input into future developments for this service. 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/miles-campbell/ This session will explore JISC Legal's top ten tips for institutional web managers. Not only will it ensure you can sleep easy assured of your web services' compliance, but also know you're making best use of the law's possibilities. Topical issues will include confidence with the cloud, using cookies the legal way, and using the law to ensure outsourcing doesn't become 'ouchsourcing'. Through a lively and interactive session, participants will take away relevant, practical tips to prevent legal uncertainty getting in the way of beneficial technology and to avoid myths about the law cramping an institution's techno-style. Participants will take away from this session: practical, relevant and implementable tips on legally compliant website provision the ability to review their current provision with best practice in relation to legal compliance answers to frequently asked questions in this area signposts to further assistance and resources 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/osbourne/ In this hands-on session we will explore various tools for tracking, understanding and taking part in the social media conversations about your website, project or service. People will be talking about your organisations online whether or not you already use social media and it is therefore important to listen and learn from what they are saying. We will suggest metrics that have been trialled at EDINA for measuring social media activity and consider how similar social media statistics and conversations can feed into impact reporting for your organisation. We will look at techniques for using established tools (e.g. Google Analytics, RSS feeds and alerts), in-site metrics tools (Facebook Insights, YouTube Insights, Flickr statistics, etc.), aggregation and presentation tools (Storify, Lanyrd, etc.) and statistics and data that can be used via APIs for various social media tools. The focus of this session will be on how to understand, select and make best use of social media to demonstrate the impact of your organisation, project or service. Listening is a crucial part of engaging in social media but we will also suggest some practical ways to build and nurture community engagement in these spaces, tips on how (and when) to respond to social media comments so that you build a sustainable, credible and valued social presence within your stakeholder community. The session will be drawing upon the substantial social media expertise of the facilitator and will also refer to the EDINA Social Media Guidelines (available for reuse under CC licence).If you have a laptop with you for IWMW please do bring it along and be prepared to try out some new tools and techniques as part of this session. Links, resources and a copy of the Social Media Guidelines will all be available online during and after the event. 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/pope/ Ever wanted to add an interactive map to your institutional web site of your campus allowing students the ability to zoom in and out and pan around the map? Or maybe you'd like to provide simple measurement tools to measure the distance from one campus building to the next? Well now you can at very little cost. This session will show you how to integrate the open source mapping software 'OpenLayers' into your web site and how to pull into that EDINA's new Digimap OpenStream - a free web mapping service for members of higher educational institutions based upon Ordnance Survey's OpenData products. 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/prowse/ As more and more people turn to smartphones to access the web, institutional web managers are presented with a number of challenges. In this session we will examine the role of the mobile web versus apps, and how - we can begin to form a solution - by focusing on the needs of our users, combined with the principles of responsive design. In this session you will learn: why we need to extend our definition of accessibility. the importance of putting mobile first. the role of responsive design in developing a truly inclusive web. how HTML5/CSS3 can help. why apps still have a place. 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/reay/ Eduserv has recently delivered the DfE website, which has a new approach to content storage and delivery under the hood. This approach has many advantages technically and from an end-user perspective but also raises some interesting questions about the usability from an editors' point of view. This session will examine the technology (Solr, CouchDB, Sitecore) and also the "softer" elements of usability, IA and design which affect many of the choices during a project like this. 2011-07-26T15:30+01:00 2011-07-26T17:00+01:00 http://iwmw.ukoln.ac.uk/iwmw2011/sessions/setchell/ This session is about how the central 'web team' can provide leadership by educating, training, and enabling colleagues at all levels across the organisation. Does any of the following describe your experience: University governance structures that don't always lend themselves to the rapid changes seen in the 'digital' domain, and senior managers with limited experience or knowledge to integrate digital across the traditional activities of the HE sector. Small and overworked central web teams - where this experience or knowledge might exist - placed and kept at an operational level within the organisation (usually in MarComms or IT), with no remit to take an institution-wide overview. An increasing number of staff outside the centre with varying levels of various 'web' skills taking on, or being asked to take on, a 'web' role (sometimes with no extra time to do so), who often have no choice but to go their own way because of the limited or slow-to-adapt central direction and stretched central resource. So how is the digital presence of the institution best managed and led? In this session we'll look at how we can improve things through management reporting, policies and frameworks, internal processes, procurement, staff training and communication, cooperative working, and peer support. 2011-07-27T15:30+01:00 2011-07-27T17:00+01:00