A7: Listen, Repeat, Learn – Reflections

In this short video interview, Nicola Osborne reflects on her parallel session “Listen, Repeat, Learn: How to use Social Media Conversations and Activities to Measure and Demonstrate Impact and Improve Engagement.”

View this video at Vimeo.

If you want to find out more, Nicola’s presentation is available on Prezi.

Her notes are also available on Google Docs.

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