Survey into Institution Web Management

Not enough time, not enough people, not enough budget. These were some of the major obstacles for institution web managers back in 2009, according to some research funded by Eduserv.

At the time Andy Powell, our Research Programme Director, said:

there appears to be a continued emphasis (particularly amongst senior members of higher education institutions) on using the web as a way of “marketing the institution to new audiences” rather than meeting the ‘business needs’ of existing members of the institution such as lecturers, students and researchers and other staff.

… despite the growing recognition of value there is a perceived mismatch between the expectations put on the web team and the level of resources made available to them leading to significant ‘time pressures’ for many teams.

Take part – you could win a HD digital camera

Two years later, has anything changed? We’re inviting IWMW participants to take part in a survey to find out.

The survey will run until 20 July and should take only 5 minutes to complete – and if you do, you’ll be in with a chance to win a HD digital camera.

Free Workshops

The survey findings will help inform some free workshops for Institution Web Managers that we’re planning to run in October or November each year – you can sign up to receive updates on this when you fill in the survey. You can also visit our stand at IWMW to find out more – or just come and say hello!


Eduserv has been around since 1988. We started life as a collection of services run by and for the education community, based at the University of Bath. We negotiate licences for software and data, develop OpenAthens for single sign-on to resources, and create content-managed sites for the public sector. We also provide a range of hosting services, and have recently been selected as the infrastructure partner for the UMF-funded Cloud Pilot for universities and research.

Find out more about what we do at Eduserv will have a stand at the IWMW 2011 Exhibition.

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