Raising Awareness

"The IWMW event provides an opportunity for those involved in the provision of institutional Web services to hear about institutional case studies, national initiatives and emerging technologies and to actively participate in a number of parallel sessions."

IWMW 2011 is the fifteenth workshop.
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Institutional Web Management Workshop 2011:
Responding to Change

Parallel Sessions B7: Maximising Institutional Webmaster Impact

B7: Maximising Institutional Webmaster Impact
Session Tag:
Wednesday 27th July 2011 at 11:00 - 12:30
George Munroe, Platypus consultancy.
Palmer 1.05 (First Floor)

This workshop session will explore how institutional web managers can be most effective at their work by considering a number of areas that influence a webmaster's effectiveness, including (but not limited to):

  • Users—ensuring empathy with users, conflicting requests, ambitious or difficult users
  • Process—introducing and maintaining disciplines, embracing change methodically
  • Technology—adopting appropriate technology (HTML5, CSS3, RDFa, linked data...)
  • Skills—learning and sharing with others, being aware of what is possible
  • Metrics—for measuring the service, indicators of success
  • Authority—dealing with non technical superiors and making the case for resources

The goal of the session is to compile a maximising institutional webmaster impact (MIWI) checklist that will draw from the experiences and views of those attending. Part of this goal is to ensure that the checklist is informed by the views of practitioners from many institutions and could therefore serve as a commonly accepted cross-institutional guide to webmaster best practice.

George Munroe will lead the session and, as part of the input to the checklist, report on the perspectives of those who attended the SCAMORE (Strategic Content Alliance Maximising Online Resource Effectiveness) series of workshops in 2010 delivered by JISC Netskills, in which he was the lead presenter.

During the session George will also seek feedback from the audience on the latest proposed SCAMORE follow up curriculum which will be delivered by Netskills and other partners across the UK during 2011/12.


Draft Recommendations
[Google Doc]

Please note that the presentation is also available on the Slideshare repository and embedded below.