Institutional Web Management Workshop 2011:
Responding to Change
Talks P3: Using activity data to support your users
- P3: Using activity data to support your users
- Session Tag:
- Tuesday 26th July 2011 13:30-14:15
- Tom Franklin, University of Manchester and Franklin Consulting.
Every time a user accesses a web page, navigates, fills in a form or conducts a search from the site is leaves a trace in the log files. The data in these files can be used to provide better to support for your users in a variety of ways. It can be used to understand where users navigate to and so support the most common forms of navigation better. It can be used to suggest particular places to look (people who looked at this page also looked atů).
Based on work currently being undertaken in the JISC Activity Data programme this presentation will discuss some of the issues that need to be addressed if you want to undertake this type of work, including intellectual property rights (IPR) and privacy, and it will outline some approaches that are currently being undertaken and the perceived benefits.
- [MS PowerPoint format]
Please note that the presentation is also available on the Slideshare repository and embedded below.
- Recording of Talk
- [In Adobe Connect]
View this video on Vimeo.