Raising Awareness

"The IWMW event provides an opportunity for those involved in the provision of institutional Web services to hear about institutional case studies, national initiatives and emerging technologies and to actively participate in a number of parallel sessions."

IWMW 2010 is the fourteenth workshop. This year's theme is 'The Web in Turbulent Times'.
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Institutional Web Management Workshop 2010

Plenary Talk P8: Replacement CMS - Getting it right and getting the buy-in

P8: Replacement CMS - Getting it right and getting the buy-in
Session Tag:
Wednesday 14 July 09:15-11:00
Richard Brierton, Internet Services Manager, University of Sheffield.
Sheffield are doing a major upgrade (replacing) their CMS, this talk will be sharing that experience, and talking about how we've managed the process.

The broad themes will be:
  • Designing a user experience
  • Catering for the majority
  • User requirements, not user requests
  • How much flexibility is too much flexibility
  • Selling CMS to your users for the second time
  • Support and training
  • Making the web team visible
  • Getting your users on your side
  • How to deal with the troublemakers

Contact Details

Richard Brierton
The University of Sheffield
Western Bank
S10 2TN
Phone: +44 (0) 114 222 1163



Richard Brierton has been working in the web team at the University of Sheffield since 2003 - initially as a Web Developer, and since 2007 as head of the web team.

Since graduating with a degree in Multimedia Technology (video, animation, web etc), he has run through a wide-range of activities at the university - web development, design, usability, server setup and administration, improving resilience of systems, video streaming, collaboration tools plus a whole host of other things he cares not to mention. The team also spend a lot of time working with their Web Marketing team on cross-cutting work!

Current fads are creating an editor community; training up the web editor community; upgrading/replacing their CMS; increasing user support and buy-in, most of which he'll be talking about at the conference.


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