UKOLN
Raising Awareness

"The IWMW event provides an opportunity for those involved in the provision of institutional Web services to hear about institutional case studies, national initiatives and emerging technologies and to actively participate in a number of parallel sessions."

IWMW 2012 is the sixteenth workshop.
IWMW logo

Institutional Web Management Workshop 2012:
Embedding Innovation

The slides and videos of the plenary talks given at IWMW 2012 are embedded below. They are available for all the plenary talks: Newcomers session, Welcome, P1: Data and the Web Manager, P2: Open Data Development in the City of Edinburgh Council, P3: Data Visualisation: A Taster, P4: Key Information Sets Data, P5: Beyond WCAG: Experiences in Implementing BS 8878, P6: Going Online - Do Universities Really Understand the Internet?, P7: Do I Need an App for That?, P8: What Do You Really Want?, P9: Serve Two Masters: Creating Large-Scale Responsive Websites, P10: The Good, the Bad and the Ugly: Two Years of Running a Content Management Service, P11: Measuring Impact and Conclusions.

New to the Sector? New to Web Management? New to IWMW?

Abstract
This 30 minute session provided orientation for those who have not attended the IWMW event previously or are new to the sector or the community. In the session Mike Nolan, Head of the Web Services team at Edge Hill University, gave thoughts from the perspective of a Web manager who has had both technical and managerial responsibilities. Brian Kelly, UKOLN described various aspects of the Web management Community of Practice and Amber Thomas, JISC summarised the ways in which JISC can support the needs of those working in institutional Web management teams.
Speakers
Brian Kelly, Mike Nolan and Amber Thomas
Data and Time
Monday 18 June 2012 from 13.30-14.00.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
New to the Sector? New to Web Management? New to IWMW? by Brian Kelly
View more PowerPoint from Brian Kelly
Newbies by Mike Nolan
View more from Michael Nolan

IWMW 2012: New to IWMW? from UKOLN on Vimeo.

Welcome to Edinburgh, Welcome to IWMW 2012

Abstract
In the introduction to IWMW 2012 Dawn Ellis provided an introduction to Edinburgh and the University of Edinburgh and Brian Kelly, UKOLN reviewed the sixteen years of IWMW events, outlined its ongoing value to the community and officially opened IWMW 2012.
Speakers
Dawn Ellis and Brian Kelly
Data and Time
Monday 18 June 2012 from 16.00-16.20.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video

IWMW 2012: Welcome to Edinburgh & IWMW from UKOLN on Vimeo.

P1: Data and the Web Manager

Abstract
In the opening talk at the IWMW 2012 event Kevin Ashley, the Director of the DCC (Digital Curation Centre) described the role data has in supporting innovation and provide examples of how institutions are using data to support a variety of institutional activities.
Speaker
Kevin Ashley
Data and Time
Monday 18 June 2012 from 16.20-17.15.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Data and the webmanager by Kevin Ashley
View more slides from Kevin Ashley

IWMW 2012: Kevin Ashley from UKOLN on Vimeo.

P2: Open Data Development in the City of Edinburgh Council

Abstract
With the launch of the Scottish Digital Participation Group open data development has fresh motivation in Scotland. A number of Scottish Councils are working with open data already, and the current NESTA Make It Local Scotland project initiative is a lead innovator in supporting growth. The City of Edinburgh Council is working closely with a number of partners to develop its approach, with a key aim to deliver real value.
Speaker
Sally Kerr
Data and Time
Tuesday 19 June 2012 from 09.00-09.45.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Open Data at Edinburgh City Council by Sally Kerr & Suraj Kika
View more from JaduCMS

IWMW 2012: Sally Kerr & Suraj Kika from UKOLN on Vimeo.

P3: Data Visualisation: A Taster

Abstract

In 2011 it was estimated that 1.8 zettabytes of data was created, enough to fill 57 billion 32Gig iPads, and estimates that data production would double every two years (see the Digital Universe study). The availability of data opens new opportunities to provide information, intelligence and insight into every aspect of institutional life.

In this talk Tony Hirst and Martin Hawksey will a taster of some of the tools and techniques used to explore and communicate some of this data. The talk will also touch upon the ethics and benefits when using these techniques.

Speakers
Tony Hirst and Martin Hawksey
Data and Time
Tuesday 19 June 2012 from 09.45-10.30.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Data Visualisation: An OER Taster by Martin Hawksey
View more slides from Martin Hawksey

IWMW 2012: Tony Hirst & Martin Hawksey from UKOLN on Vimeo.

P4: Key Information Sets Data

Abstract
The Key Information Set (KIS) is a mandatory UK-wide collection of data that will assist potential students in their decision-making when applying for an undergraduate course. In this talk, Andrew will outline what information is covered, where it comes from, how it gets updated, how it will be integrated into institutions' websites, how potential students will access the information and how the complete set of data will be available to the general public under an open licence.
Speaker
Andrew Oakley
Data and Time
Tuesday 19 June 2012 from 11.00-11.45.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Key Information Sets Data by Andrew Oakley
View more slides from IWMW

IWMW 2012: Andrew Oakley from UKOLN on Vimeo.

P5: Beyond WCAG: Experiences in Implementing BS 8878

Abstract

The University of Southampton embarked on an ambitious plan to investigate the accessibility of not only their websites but also their in-house behind the scenes intranets and other web based products. The Web4All project aimed to encourage web site teams, developers, designers, content managers, academics and all those in communications, to work with available accessibility and usability standards and guidelines such as W3C WCAG 2.0 and BS 8878. However it was found that just attempting to follow checklists and procedures did not necessarily guarantee the main aim of making web products "accessible, consistent, efficient and enjoyable to use". Evaluations showed that recommendations contained 'within' the guidelines and standards had to be better understood with the provision of initial training, iterative web product testing, user participation and amendments to both content and templates provided for the web products.

This talk will discuss the progress of the Web4All project, issues that have arisen and some of the solutions developed over the past two years.

Speaker
EA Draffan
Data and Time
Tuesday 19 June 2012 from 11.45-12.30.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video

IWMW 2012: EA Draffan from UKOLN on Vimeo.

P6: Going Online - Do Universities Really Understand the Internet?

Abstract
Much of the innovation in ICT over recent decades has come out of universities. However, while universities understand the technology, and are leaders in knowledge development, they often seem to be curiously bad at using technology for education or even for PR. Why is this so, and what can be done about it?
Speaker
Ferdinand von Prondzynski
Data and Time
Tuesday 19 June 2012 from 14.00-14.45.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video

IWMW 2012: Ferdinand von Prondzynski from UKOLN on Vimeo.

P7: Do I Need an App for That?

Abstract

2011 saw the 15 billionth download from the Apple app store and there are now over 500,000 different apps available to consumers. Apple's assertion that "There is an app for that" does indeed appear to be correct.

2012 has been labeled the year of the app but as you consider your mobile strategy it is legitimate to ask: "Do I need an app for that?". This talk will explore the context in which an app is the right solution and also highlight the situations in which other mobile web solutions are the right approach for your organisation and your users.

Speaker
Rob Borley
Data and Time
Tuesday 19 June 2012 from 14.45-15.30.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Do I need an app for that? by Rob Borley
View more slides from IWMW

IWMW 2012: Rob Borley from UKOLN on Vimeo.

P8: What Do You Really Want?

Abstract

This is a question we ask at the first stage of every website development project. Do our colleagues understand what their website visitors really want? How can we ensure that institutional websites deliver what our end users really want-and need?

We often find colleagues prefer to talk about how some recent advance in technology will solve all their problems. Indeed, isn't it just easier to get funding for new technology rather than grapple with boring old content development, people and process change?

What can we do to address this?

Speaker
Dawn Ellis
Data and Time
Wednesday 20 June 2012 from 09.30-10.00.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
What Do You Really Want? by Dawn Ellis
View more slides from IWMW

IWMW 2012: Dawn Ellis from UKOLN on Vimeo.

P9: Serve Two Masters: Creating Large-Scale Responsive Websites

Abstract

How can a large-scale institutional website provide a great user experience across mobile, tablets and desktops? In January 2012, Brian Kelly wrote a post on the UK Web Focus blog about The Mobile-Only App Anti-Pattern: "You Can't Serve Two Masters" and asked the question "Can a website serve two masters: mobile and desktop?"

In this talk, Keith Doyle will explore a new approach to responsive websites and Paddy Callaghan will showcase a larger responsive website at the University of Bradford.

Speaker
Keith Doyle and Paddy Callaghan
Data and Time
Wednesday 20 June 2012 from 10.00-10.30.
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Creating Large-Scale Responsive Websites by Keith Doyle and Paddy Callaghan
View more slides from Keith Doyle

IWMW 2012: Keith Doyle & Paddy Callaghan from UKOLN on Vimeo.

P10: The Good, the Bad and the Ugly: Two Years of Running a Content Management Service

Abstract

In summer 2010 the University of Cambridge launched a content management service which provisions hosted, templated websites to departments and research groups with through-the-web access for editing and management. There is some configuration possible and extra optional functionality embedded into the sites, including form and message board creation and a person-based directory.

This presentation maps the progress and popularity of the service and the features that have made it so, the measures required to maintain it and the community it now serves and what it and its users are telling us about other services that would be useful.

Speaker
Helen Sargan
Data and Time
Wednesday 20 June 2012 from 11.00-11.30.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video

IWMW 2012: Helen Sargan from UKOLN on Vimeo.

P11: Measuring Impact

Abstract

Measuring impact is driving many agendas within HEIs. That an institution's web presence is important is uncontroversial; knowing how and why is more difficult to articulate. Maintaining quality; establishing adequate (if not ideal) resourcing; ensuring compliance; effective management of resources; communicating change; and many more demands illustrate why this necessary. But how do we achieve this, and who should do it?

Measurement underpins the information required for effective decision making. Progressing beyond launch and through to a sustainable life-cycle requires monitoring and review so that action is planned and appropriate. Dealing with changes in legislation - such as the requirement to declare and allow consent to cookies - creates significant problems for managers faced with cold starts to the need for an immediate response. How do we keep an eye on our website without losing the plot?

This talk uses examples from practice at LSE and other HEIs to demonstrate a measured a web presence, providing attendees with a model to adapt to their own setting.

Speaker
Stephen Emmott
Data and Time
Wednesday 20 June 2012 from 11.30-12.00.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
Measuring impact by Stephen Emmott
View more slides from Stephen Emmott

IWMW 2012: Stephen Emmott from UKOLN on Vimeo.

P12: Conclusions

Abstract
Brian Kelly's reflections on the IWMW 2012 event.
Speaker
Brian Kelly
Data and Time
Wednesday 20 June 2012 from 12.00-12.45.
Further Information
See IWMW 2012 abstract and Lanyrd entry (which contains links to additional related resources).
Slides Video
IWMW 2012 conclusions by Brian Kelly
View more slides from Brian Kelly

IWMW 2012: Conclusions from IWMW 2012 from UKOLN on Vimeo.